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New Client/ Carm Representative
2 weeks ago
**About Hemisphere**:
Hemisphere is a leading freight forwarding service provider specializing in personalized brokerage
services. We pride ourselves on delivering exceptional customer experiences and tailored solutions for
our clients.
**Job Overview**:
We are looking for a detail-oriented and organized “New Client/CARM Representative” to join our team.
In this role, you will assist and onboard new clients to Hemisphere, including setting up CAD and USD
brokerage accounts. Additionally, you will guide clients through the onboarding process for the CARM
portal, a mandatory CBSA requirement for commercial importers to Canada. Extensive training will be
provided to help you develop a strong understanding of customs fundamentals and procedures.
**Key Responsibilities**:
- Create and maintain client profiles in customs software.
- Familiarize yourself with various paperwork required for different account setups.
- Provide project quotes, including duties, taxes, brokerage, and other fees.
- Build and manage reports within the customs system.
- Process customs entries (CAD and US) after training.
- Assist with CARM portal onboarding and compliance.
**Qualifications**:
- Strong organizational and detail-oriented skills.
- Proficient in Microsoft Office, including Outlook, Word, and Excel.
- Excellent verbal and written communication skills.
- Ability to learn and adapt quickly through extensive training.
- Customs experience is preferred but not required.
**What We Offer**:
- Comprehensive training to develop expertise in customs fundamentals.
- Competitive salary - $50,000 - $55,000 per year with 2 weeks paid vacation.
- Hybrid work arrangement after the initial 3-month in-office training.
- Supportive and collaborative team environment.
**How to Apply**:
If this opportunity excites you and aligns with your skills, we’d love to hear from you Send us your
resume and cover letter, and let’s embark on this journey together at Hemisphere—where your career
can take off