Current jobs related to Client Service Manager - Toronto - University of Toronto
-
Enterprise Regional Sales Manager
5 days ago
Toronto, Canada Radware Bot Manager Full timeEnterprise Regional Sales Manager - Toronto - (24000029) **What is the job**: - Prospect for new accounts across all verticals of Financial, Ecommerce, EDU, Gaming and Enterprise - Farm the regional base of active customers - up-selling and cross-selling. - Manage accounts to maintain a strong relationship with Radware and to keep them constantly appraised...
-
Client Service Manager
2 weeks ago
Toronto, Canada Royal Bank of Canada Full time**Come Work with Us!** At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose. Whether you’re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work...
-
Client Services Manager
3 weeks ago
Toronto, Canada Spectrum Health Care (SHC) Full timeClient Services Manager - Spectrum Health Care (SHC) Join to apply for the Client Services Manager role at Spectrum Health Care (SHC) . We are hiring a Client Services Manager to support our Toronto branch in our fully onsite office at Bloor/Yonge. Company Description Our mission is to re‑imagine home care for clients and families. We provide products and...
-
Client Services Manager
3 weeks ago
Toronto, Canada Spectrum Health Care (SHC) Full timeClient Services Manager - Spectrum Health Care (SHC) Join to apply for the Client Services Manager role at Spectrum Health Care (SHC). We are hiring a Client Services Manager to support our Toronto branch in our fully onsite office at Bloor/Yonge. Company Description Our mission is to re‑imagine home care for clients and families. We provide products and...
-
Manager, Client Services
11 hours ago
Toronto, Canada Redstone Agency Inc. Full timeOverview Number of Positions: One (1). Position Closing Date: January 23, 2026. Type of Position: Leadership, Middle Management. About Redstone : Redstone is the largest Association Management Company in Canada. We provide administrative, financial, marketing, and event services for not-for-profit associations and corporate clients globally. We’re a...
-
Client Service Manager
1 week ago
Toronto, Canada Visa Full time**Company Description** Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and...
-
Manager, Client Services
3 weeks ago
Toronto, Canada Redstone Agency Inc. Full timeJoin to apply for the Manager, Client Services role at Redstone Agency Inc. Base pay range CA$90,000.00/yr - CA$109,800.00/yr Position Closing Date: January 23, 2026 Number of Positions: One (1) Type of Position: Leadership, Middle Management Who is Redstone, and What’s Our Mission? Redstone is the largest Association Management Company in Canada. Our...
-
Manager, Client Services
2 weeks ago
Toronto, Canada Redstone Agency Inc. Full timeJoin to apply for the Manager, Client Services role at Redstone Agency Inc. Base pay range CA$90,000.00/yr - CA$109,800.00/yr Position Closing Date: January 23, 2026 Number of Positions: One (1) Type of Position: Leadership, Middle Management Who is Redstone, and What’s Our Mission? Redstone is the largest Association Management Company in Canada. Our...
-
Manager, Client Services
1 week ago
Toronto, Canada Sephora Full time**Job ID**: 246526 **Store Name/Number**: ON-Yorkdale (0502) **Address**: 3401 Dufferin Street, Space # CRU 233, Toronto, ON M6A 3A1, Canada (CA) **Full Time/Part Time**: Full Time **Position Type**: Regular **You’ll love working here** As Manager, Client Services, you will be responsible for managing all services, classes and events in a specific Sephora...
-
Manager, Client Services
5 days ago
Toronto, Canada Sephora Full time**Job ID**: 241631 **Store Name/Number**: ON-Fairview Toronto (0524) **Address**: 1800 Sheppard Avenue East, Toronto, ON M2J 5A7, Canada (CA) **Full Time/Part Time**: Full Time **Position Type**: Regular **You’ll love working here** As Manager, Client Services, you will be responsible for managing all services, classes and events in a specific Sephora...
Client Service Manager
2 weeks ago
**Date Posted**:08/21/2025
**Req ID**: 44919
**Faculty/Division**: School of Management
**Department**: Joseph L. Rotman School of Management
**Campus**: St. George (Downtown Toronto)
**Description**:
**About us**:
The Rotman School of Management is part of the University of Toronto, a global centre of research and academic excellence at the heart of Canada’s commercial and financial capital. Rotman is a catalyst for transformative learning, insights and public engagement, bringing together diverse views and initiatives around a defining purpose: to create value for business and society. We make a fundamental promise, Here’s where it changes to our students, our partners and the broader community. Everyone at Rotman, faculty and staff, plays a role in bringing that promise to life.
**Your opportunity**:
Reporting to the Director, Client Services, the Client Services Manager is a critical member of the Executive Programs team at the Rotman School of Management. Executive Programs offers a diverse range of education programs for individuals and groups in Toronto, nationally and internationally. Both standard and customized programs are offered throughout the year. The incumbent is responsible for balancing the needs of the various stakeholders in the programs - clients, participants, faculty, and staff and to ensure a quality experience with regard to program
delivery and nurturing of client relationships.
Working under the direction of the Director, the responsibilities of the Client Services Manager include managing client relationships, supporting new business opportunities, liaising with various teams in preparing program logistics, working with staff and faculty to improve program quality, interacting with key clients and participants and managing program delivery. The Client Services Manager works closely with the Executive Programs Business Development team and the Delivery Team to ensure the program runs smoothly and meets or surpasses client expectations. The Client Services Manager oversees the work of casual program assistants to ensure the on-site and virtual delivery of programs is well executed and to ensure that off-site programs are delivered to the Rotman standard of excellence. Finally, through their interactions with clients and participants, the Client Services Manager may identify potential program extensions and/or new programs. The Client Services Manager works with the Executive Programs Business Development team on any related business development projects.
**Your responsibilities will include**:
- Building and strengthening relationships with stakeholders and partners of strategic importance
- Coordinating tasks for projects and other strategic initiatives with stakeholders
- Conducting detailed analysis on program efficiency and student learning outcomes to inform program planning activities
- Implementing program improvements and maintenance of program standards
- Analyzing service delivery and/or internal processes and recommending improvements
- Conceptualizing, organizing and executing program activities
- Liaising with colleagues to encourage the use of best practices and consistent programming
- Preparing detailed budgets and supporting financial documentation
**Essential Qualifications**:
- Bachelor's Degree or acceptable combination of equivalent experience.
- Minimum of 5 years’ relevant experience in the area of program/project design, delivery and evaluation or training and development/adult learning in a competitive business environment
- Strong project management/administrative experience with demonstrated decision-making skills, detailed planning and ownership of programs/projects
- Client relationship development and management experience is required
- Experienced in leading a team, working with senior level executives, and speaking in front of a group is required.
- Strong computer knowledge using MS Office - Outlook, Word, Excel, Power Point and various databases including Access
- Highly developed organizational skills with keen attention to detail and ability to anticipate potential issues and resolutions
- Sound knowledge of budget development and management.
- A team player, working collaboratively across teams
- Strong client service orientation with sensitivity to various levels of expectations from program participants, faculty, staff and suppliers. Understanding of business development process and ability to identify sales opportunities
- Strong communication (oral and written) and relationship management skills with the ability to effectively negotiate with various stakeholders
- Must be able to multi-task and manage preparation and delivery of multiple programs with sound judgment, calm demeanour and professionalism under pressure and stress.
**Assets (Nonessential)**:
- Experience working with learning management systems would be an asset
**To be successful in this role you will be**:
- Communicator
- Efficient
- Multi-tasker
- Possess a positi
