Automotive Service Advisor

3 hours ago

Kelowna, Canada Okanagan Engine & Autopro Full time

_**Okanagan Engine & Autopro is growing our business and we want you**_

We are currently seeking an experienced Service Advisor to join our expanding team.

Our shop features an exciting & challenging variety of work from general repairs & maintenance to larger engine, driveline and mechanical rebuilds. We cover all different facets of automotive repair from brand new vehicle preventative maintenance and diagnostics to vintage vehicle mechanical rebuilds, diesel service and hi-performance upgrades
- We want to find the right person to join our crew_

Our committed team works hard at creating a team atmosphere where everyone works together and supports each other. We strive to get the job done right the first time without drama As such we have a low staff turnover and an excellent reputation with our clients and the community.

**What we are about**:

- Low drama & positive work environment
- Organized facility - rack workflow, parts ordering and parts shelf system, electronic ROs & digital inspections
- Pride in our shop and the services we provide our customers
- Current technology and shop management - Individual technician tablets, Digital Repair Orders and Digital Vehicle Inspections, Texting to customers.
- No Weekends, Monday - Friday only
- Reliability - Full 40 hour weeks, even throughout Winter
- Team support, training and encouragement
- Work variety, new vehicle services, classic & muscle cars, diesel trucks
- Desire for all of our team to exceed & grow - In & Outside of work
- High work ethic, drive and accountability
- Long term goals - Let's grow and thrive together
- **We are looking for the right experienced Service Advisor that has what it takes to join our busy team**_

**What we are looking for**:

- **Focused on providing an excellent customer experience is a must**:

- Good time management skills while performing multiple tasks to completion
- Clear & concise communication skills with both clients & co-workers
- Critical thinkers & problem solvers
- Ability to perform tasks to completion based on systems and procedures
- Positive attitude and team forward mentality
- Desire to learn, advance & improve
- Confidence to adapt and succeed in a fast paced environment
- Comfortable with computer operations and basic keyboard skills
- Ability to communicate basic automotive knowledge to clients & parts suppliers

**Mandatory Requirements**
- 2 Years industry experience - Parts and/or Service
- Read, write & speak English fluently
- Reliable and consistent attendance
- Have & maintain a valid BC Drivers License
- Physically able to stand, walk, lift/carry parts and maintain mobility for 8 hours
- Although we are seeking an _**Experienced Service Advisor**_ _we will also consider less experienced applicants for a potential _**Service Assistant**_ _position and possible future openings we may have. We are willing to mentor & offer additional training to the right person._
- All applicants & resumes will be held in strict confidence **_

**Job Types**: Full-time, Permanent

**Salary**: $20.00-$30.00 per hour

**Benefits**:

- Company events
- Dental care
- Extended health care
- On-site gym
- On-site parking
- Paid time off
- Store discount
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- No weekends

Ability to commute/relocate:

- Kelowna, BC: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Service Advisor: 2 years (preferred)
- Customer Service: 2 years (preferred)

Work Location: One location

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