Scrum Master

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

**This is a 13 month contract role**

**About the Role**

Digital, Data and Analytics is one of the key pillars of Sun Life's Client for Life Strategy. Leveraging innovative digital capabilities powered by data, insights, and intelligence, we aim to inspire and energize our clients and sales professionals to believe “Life’s brighter under the Sun”. We are looking for a motivated thought leader who will perform the role of Scrum Master.

**What will you do?**

This role will be part of a dedicated Agile team in the Enterprise Data and Analytics Enablement (EDAE) team, and will be accountable for implementing the team goals through a highly dynamic, fast-paced solution development process. The Scrum Master helps build high-performing teams by providing support with product delivery utilizing a deep understanding of Agile principles and team dynamics. The Scrum Master teaches the team Agile practices, facilitates Scrum ceremonies, and shields the team from external distractions. The Scrum Master brings the Product Owner and the team together and helps them understand each other’s roles and key objectives. This individual is also a coach for team members and an innovator who constantly seeks continuous improvement.

**Responsibilities**:

- Monitor Scrum processes and support Product Owner on release planning and backlog management
- Facilitate agile ceremonies including sprint planning, sprint review, retrospectives, and daily standup
- Identify, manage, and help mitigate issues and risks, with particular emphasis on timely removal of impediments for the team and/or directing obstacles to appropriate owners for quick resolution
- Ensure that proper documentation (i.e. program vision statement, program backlog, program roadmap, release plan, sprint backlog, and increments) is prioritized and added to the team’s backlog of work
- Support compliance with Sun Life policies and procedures for delivery and implementation
- Build high performing teams who produce successful deliverables and work effectively via individual and team coaching
- Ensure the team’s actions are aligned with the project goals and vision
- Bring transparency to Business, IT, and Operations organizations about the team’s progress and Agile processes
- Identify trade-offs between short and long-term benefits to drive shared vision between the team and Product Owner
- Foster a continuous learning environment, helping teams adapt to changing circumstances

**What will you need to succeed?**
- 5+ years of experience in agile delivery / transformation / training / coaching
- 5+ years of IT project management experience
- Familiarity working in Agile and Scrum environments
- Certified Scrum Practitioner (CSP) or Certified Scrum Coach (CSC) ideal
- SAFe Certification ideal
- Experience in Agile principles and managing teams/dynamics
- Experience in facilitating Agile ceremonies, tracking team level metrics and removing blockers
- Strong communication skills, ability to share information promptly and clearly
- Strong team leader able to assess team spirit, facilitate positive team dynamics, and drive necessary actions to improve
- Excellent problem-solving, organizational, and analytical skills
- Ability to coach and mentor multiple roles on a Scrum team; skilled in building relationships and navigating through organizations
- Brings a high-energy and passionate outlook to the job and can influence those
around them
- Able to build a sense of trust and rapport that creates a comfortable & effective workplace
- Understanding the Software Development Life Cycle (SDLC)

**Preferred Skills**
- Delivery or software development background a plus
- Experience managing Data & Analytics projects a plus
- Experience coaching development teams is a plus
- Assertive, with the confidence to be voice of authority
- Well versed in navigating complex organizational structures and the capability to develop productive working relations with internal stakeholders across the region and globally

We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you Several work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We thank all applicants for showing an interest in this position