Scrum Master

Our Rogers Wireless team is growing We are looking for new team members that are collaborative, digital-first, fast-moving, bold-thinking, and focused on delivering impact in everything they do.

We know our customers rely on us to connect them to their families, friends, and what matters most. Through our three wireless brands - Rogers, Fido, and chatr - we are proud to offer Canadians value and choice on a variety of plans. As the market leader in 5G for both coverage and reliability and with our world class network that offers wireless connectivity from coast-to-coast-to-coast, we are paving the way for the future of innovation, providing the framework for new possibilities so that what’s impossible today, won’t be tomorrow.

At Rogers, your journey is filled with limitless possibilities; build the future you want with us.
Let’s make your possible.

Are you up for the challenge and the fun? If so, consider the following opportunity:
**Agile Marketing, Scrum Master**

At Rogers, we are on a journey to grow our Agile Marketing practice and we are seeking a Scrum Master to help us nurture and accelerate the adoption of Agile Marketing best practices while achieving business outcomes. Our customers are at the heart of everything we do, and this new way of working helps us drive growth, uncover new opportunities, empower our teams and rapidly adapt to market shifts and the evolving needs of our customers. The Scrum Master will drive the appropriate Agile methodology focused on consistent, quality delivery and driving continuous improvement of the teams. The approach focuses on teamwork and flexibility, with the goal of increasing marketing efficiency.

**Key Responsibilities**:

- Support the Marketing team to create clear goals and product backlog
- Proactively identify impediments to the team and appropriately resolve
- Introduce new and advanced practices to improve the team and performance
- Solicit team feedback to identify areas of opportunity and work with team to continuously improve
- Facilitate all Scrum ceremonies and events including daily stand-ups, backlog grooming, sprint planning, retrospectives, and sprint reviews
- Continuously refine and improve quality of stories ensuring business value and acceptance criteria are clearly articulated
- Assist the Business Owner to prioritize stories by keeping the backlog groomed
- Provide coaching and support to team members on agile practices, and mindsets
- Manage resources, risk, quality, scope, and deliverables
- Manage dependencies between teams, and facilitate collaboration and common understanding with stakeholders
- Track and ensure visibility of team metrics and progress of sprints in Jira
- Collaborate with other teams and scrum masters to manage cross dependencies and sequencing of deliverables
- Support Scrum of Scrums community of practice with knowledge sharing and toolkit development

**What You Bring**:

- Minimum 3 years working as a Scrum Master
- CSM/SAFe/KanBan certified or equivalent experience
- Experience working in a marketing, technology or other business focused agile environments
- Strong business acumen with knowledge of agile marketing principles
- Strong knowledge of jira and collaboration tools (Mural, Whiteboard etc)
- Working knowledge of lean principles and agile at scale
- A keen and demonstrated interest in learning opportunities to further develop self and community
- A continuous improvement mindset to drive improvements to team performance
- Ability to resolve conflict and improve team dynamics
- Ability to facilitate group discussions and meetings with key stakeholders
- Ability to be an agent of change modeling the mindsets and practices of Agile
- Superior decision-making, consensus building and conflict resolution skills
- Strong analytical and problem-solving skills
- Excellent communication, presentation and interpersonal skills both in person and written
- Ability to manage multiple projects simultaneously while maintaining quality and meeting stakeholder expectations
- Experience with the MSFT teams, Office 365
- A good knowledge of English is necessary as this role requires regular communication in English with customers and/or team members in other provinces.

Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: 333 Bloor Street East (824), Toronto, ON
Travel Requirements: Up to 10%
Posting Category/Function: Marketing & Marketing Communication
Requisition ID: 288244

Posting Notes: Corporate