Service Truck Operator/ Front Counter Representative

1 week ago

Vulcan, Canada Fountain Tire Full time

Overview:
**Fountain Tire Vulcan**is looking for a **Commercial Tire Technician** to operate a **Tire Service Truck**and occasionally work the** Front Counter**as needed**.**

If you are a team player ready to tackle any tire or task, and are dedicated to providing top-notch service, we want to hear from you

**What is in it for you?**

At Fountain Tire, our associates are our number one asset. As a member of our team you will get to enjoy some of our great benefits:

- ** Competitive compensation**:_$20 - $28 per hour based on experience_**:

- ** We take care of you and your family with our impressive health, dental and vision benefits**:

- ** A retirement savings plan with company matching to help you achieve your financial goals**:

- We will develop your skills and certifications with our excellent training
- Regular day shifts with the opportunity for money-making overtime and on-call work
- Save your money with our staff discounts on tires, parts and mechanical services at all Fountain Tire locations
- ** An awesome Fountain Tire work truck for your service calls**

As a **Service Truck Driver**, each day will bring new opportunities, but you will always be involved in:

- Installing, balancing, and rotating commercial & OTR tires on location and in store
- Repairing commercial and automotive tires in a safe and efficient manner
- Inspecting tires and wheels for correct inflation, wear patters, tread depth, etc.
- Answering initial service calls
- Resetting and repair tire pressure monitoring system (TPMS)
- Ensuring all equipment, tools and supplies are returned in good working condition to proper location.
- Operating company and customer vehicles in a clean and safe manner
- Providing accurate and professional customer service
- Maintaining tire service equipment
- Understanding and adhering to safe operation of all equipment

Working the **Front Counter** you will be for ensuring that all customers are provided with top-notch customer service, consultation and explanation of required tire service and tire requirements. Your duties will include:

- Greeting and communicating with customers on all aspects of service
- Sharing product knowledge and technical expertise with Fountain Tire customers to build existing and new business.
- Providing service quotes and receiving customer authorization for work to be performed on customer vehicles, finalizing sales, and completing customer follow up.
- Scheduling customer appointments for tire services.
- Recommending tire service, specialty tire service, and wheel service to customers.
- Ensuring that all products are billed accurately to the customer.
- Completing proactive calls to customers to determine their satisfaction level with the service received.

**What kind of person are we looking for?**
- We are looking for someone with at least 2 years of Farm, OTR or Commercial tire experience
- A team player willing to take on any tire or any task
- Must possess a valid driver’s license and be able to provide a satisfactory passenger or commercial Driver’s Abstract
- This work can unpredictable, physical, wet, cold, windy etc. and we need someone who will be up for the challenge
- We need someone who can be on call after hours
- Must be able to lift up to 100 pounds if required

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