Bilingual Inside Sales Account Manager

At Citron Hygiene, we know that great companies start with great people. Citron Hygiene has spent the last 45 years earning the trust of the world’s most prestigious clients, one customer at a time.

We provide solutions that encompass washroom and workplace hygiene products and services to ensure building owners and managers can address their facility’s needs. Our global reach, expanding network of world-class partners, product and service breadth, training, and experience make us a valued partner for companies of all shapes and sizes. Join us and be part of our vision to help create an elevated washroom experience that enhances and preserves business' brand

**What's in it for you as a future team member?**
- Attractive remuneration including a competitive base salary plus performance incentives and rewards with an uncapped commission structure. ($50,000 base + commission)
- Benefits including health, dental, vision and life insurance
- Continuous learning and development : Get the tools, training, flexibility, and autonomy to build your career, be part of our continuous education program.
- Fun, supportive and collaborative team
- Excellent career advancement and learning opportunities within a rapidly growing and stable company

**Duties and Responsibilities**:
Under the supervision of the Inside Sales Manager, the duties and responsibilities of the Inside Sales Rep include, but are not limited to, the following:

- Achieve revenue, activity and sales funnel targets monthly and quarterly
- Establish, maintain and develop relationships with potential customers who have been identified as target clients in order to meet corporate objectives of profitability and sales growth
- Analyze customer needs and interests in order to maximize sales volume and identify service requirements
- Prepare and present tailored sales presentations to current or new customers
- Maintain knowledge on products and services offered, market conditions, competition and industry trends through networking, monthly training sessions and vendor meetings
- All administrative responsibilities as required, from research of a prospect to processing signed service contracts to ensure seamless on boarding of new business
- Target segment - Small to Large sized regional businesses

**Qualifications**:

- **Bilingual in French and English is a must**:

- Strong relationship, account management, communication, problem solving, negotiation and interpersonal skills
- Ability to demonstrate the use of intermediate sales skills especially but not limited to - Listening, questioning, summarizing, providing, negotiating, closing, and handling customers concerns
- Demonstrate a strong desire to develop the skills required to drive customer relationships, problem solving, negotiation and interpersonal skills
- Ability to demonstrate the use of learned skills especially but not limited to - Listening, questioning, summarizing, providing, negotiating, closing, and handling customers objections

**Requirements**:

- 2- 3 years of business to business selling experience
- Strong knowledge and understanding of consultative selling and the sales planning process
- Proficient with MS Office and strong overall computer literacy
- Ability to successfully navigate internally with various departments with tact and diplomacy
- Superior time management and organization skills
- Strong negotiation skills with discipline to close
- A proven track record in building strong customer relationships
- Education equivalent to a bachelor’s degree in commerce and/or business studies preferred, or the equivalent in related work experience.
- Must be legally entitled to work at the specified location/region without requiring any sponsorship
- Fully vaccinated

To be considered in the final step, successful Citron applicants will be asked to present their proof of full
- vaccination status unless there’s an approved religious or medical exemption.

**Job Types**: Full-time, Permanent

**Benefits**:

- Company events
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care

Schedule:

- Monday to Friday

Supplemental pay types:

- Commission pay

**Language**:

- English (required)
- French (required)

Work Location: Hybrid remote in Markham, ON L3R 3L5