Shipping Coordinator

**Summary**:Plans shipments and communicates shipping priorities with Planners and all other related parties. Arranges loads and coordinates transportation requirements with outside carriers. Determines loading priorities and provides instruction to Lead Hands and loaders. Processes shipping documents and performs other required shipping administrative tasks to maximize customer satisfaction and increase shipping efficiencies.

**General Job Duties**:

- Plan and modify efficient shipment plans in advance of customer due dates and communicate shipping priorities with the Planner.
- Actively participate in backlog meetings as required and other necessary communications with planners to update shipment plan and accordingly make any necessary changes to delivery arrangements.
- Arrange loads and coordinate transportation with outside carriers. Ensures transportation resources (i.e. drivers, tractors, trailers, etc.) are utilized most efficiently to minimize total delivery costs while adhering to customer delivery requirements.
- Call customers and arrange deliveries per customer requirements.
- Determine loading priorities and provide instruction to loaders.
- Communicate customer priorities with Customer Service, Lead Hands, Warehouse Supervisor, and Planners.
- Process and file bill of ladings as required.
- Process and file shipping order documents as required.
- Follow all processes to properly update data in company’s computer system as required.
- Prepare and process custom documents for international shipments.
- Keep a log of CHEP and CPC pallet transactions and prepare and process all necessary documents. Participate in CHEP and CPC counts as required.
- Actively participate in improving shipping processes by discovering root causes of potential errors and recommending and implementing solutions to avoid them.
- Maintain safe and clean working environment by complying with health and safety and housekeeping practices, use of personal protective equipment, and any other company policies.
- Contribute to team effort by accomplishing related results and performing other duties as assigned.;
- Back-up for this position is a Shipping Clerk when required or as designated by the Shipping Manager.
- Provide back-up support for the other Shipping staff as required.

**Education**:

- Minimum High School Diploma
- Basic Math

**Essential Skills/Qualifications**:

- Ability to work in a fast paced environment involving numerous task changes.
- Must be able to read and write English.
- Must be comfortable with using a computer, basic skill level with WORD and Excellent with EXCEL.
- Must have a pleasant and positive attitude at work.
- Must work to complete all tasks in a timely manner.
- Worked in an office environment.
- Must be presentable to clients.
- Previous manufacturing experience an asset

**Competencies**:
**Customer Focus**:

- Personally demonstrates that external and internal customers are a high priority. Identifies customer needs and expectations and responds to them in a timely and effective manner. Anticipates and prevents delays or other things that can adversely affect the customer. Keeps customers informed about the status of pending actions and audits customer satisfaction with products or services.

**Decision Quality**:

- Gathers enough information to allow a pragmatic assessment of risks and benefits of alternative approaches in any decision. Stays focused on objectives and considers both the short-term and longer-term impact of decisions and keeps objectives in mind throughout the process. Communicates the impact and implications of decisions. Completes the appropriate level of due diligence required to make a quick, accurate decision.

**Drive for Results**:

- Achieves results within established timelines. Understands and demonstrates that intentions, activities, and results are not the same. Pursues everything with energy, drive, and a need to finish; does not give up before finishing, even in the face of resistance or setbacks; consistently challenges self and others for results.

**Leadership**:

- The expectation of leadership is not reserved solely for only those who are in positions of authority, but from all employees. They demonstrate high integrity and are motivated by wanting to make a real difference to people by delivering a high-quality service for their customer and the organization. In positions of authority they: invest in development for the right people and identify and develop future leaders, and coach and provide candid feedback to others. They are visible and they model behaviors, competencies and values expected and inspire others to undertake challenging tasks and projects.

**Teamwork**:

- Is an effective team player who adds complementary skills and contributes valuable ideas, opinions and feedback. Communicates in an open and candid manner and can be counted upon to fulfill any commitments made to others on the team. Ensures the right stakeholders are info