Manager, People Team Lead

**Title**:Manager**,**People Team - Benefits, Leaves, and Accommodations

**Level**:Manager

**Reports to**: People Team Lead for Benefits, Leaves and Accommodations

**Salary Range**:$79,000 - $90,000 per annum

**Preferred Location(s)**: BC, or Ontario

**Language Requirements**: English required; French is an asset.

**Summary**

**About Castlemain**

Castlemain is a communications and engagement firm that specializes in Indigenous settlements. We partner with clients committed to righting the wrongs of the past and investing in better pathways forward. Our team is dedicated to providing trauma-informed, culturally safe communications and community support programs.

The First Nations Child and Family Services and Jordan’s Principle Settlement is aimed at compensating those harmed by discriminatory underfunding of the First Nations Child and Family Services Program, as well as those impacted by the federal government’s narrow interpretation of Jordan’s Principle. The Settlement Agreement was approved by the Federal Court on October 23, 2023.

**Benefits, Leaves and Accommodations**
- Distributes all benefits enrollment materials and determines eligibility.
- Responsible for day to day administration of benefits plans including changes, and terminations.
- Ensures the accuracy of all benefit enrollments to provide vendors with accurate eligibility information.
- Assists with questions regarding benefit claim issues and plan changes.
- Assists with questions regarding leaves and accommodations.
- Assists Benefits lead in obtaining information in renewal process of any benefit programs.
- Accurately manages HRIS, assuring compliance and confidentiality.
- Is the main point of contact and will lead the end-to-end process for any leave requests, accommodations and return to programs as required in Castlemain.

**Benefits Operations**
- Prepares pre-boarding paperwork required to place new hires on payroll and sets up person’s profile in HRIS.
- Assists with orientation to support a positive experience for new hires.
- Keeps records up-to-date in HRIS by processing changes in a timely manner.
- Processes new-hire, status change, and termination paperwork.
- Other operational duties as assigned.

**Qualifications**:
Required:

- Minimum five years’ experience in HR / People related roles that focus on benefits, leaves and accommodations.
- Successful background check.

**Skills/Abilities**:

- Extensive knowledge of benefits, leaves and accommodations process and management of these programs.
- Excellent organizational and time management skills.
- Proficient with Microsoft Office Suite or similar software.
- Excellent communication skills, both written and verbal and successful track record in working with staff at all levels.
- Consistently demonstrates a spirit of teamwork and readily collaborates with others.
- High level of critical and logical thinking, analysis, and reasoning skills to lead operational excellence.
- Consistently adheres to all company policies, procedures, and practices.
- Effective attention to detail and a high degree of accuracy.
- High level of integrity, confidentiality, and accountability. Well-honed interpersonal and communication skills will provide the sensitivity and relationship building skills required to work collaboratively with a successful track record in working with people at all levels.
- Solid knowledge of Canada Labour Code, Employment Standard Act, Human Rights and other applicable employment legislation across the country.
- Demonstrated knowledge and interest in Indigenous issues in Canada
- **_Self-identifying as Indigenous and/or having first-hand knowledge or experience living in and/or working with an Indigenous community will be considered an asset._**
- More generally, we are looking for someone who:_
- Shares a passion for partnering with Indigenous communities to support their plans and goals.
- Demonstrates a passion for learning, both to improve your skill set as well as develop a better understanding of our clients and our company.

**Work conditions**
- Tight deadlines
- Use of desktop computer and peripherals
- We employ a hybrid work model and encourage individuals attend their closest office if they are within a 45 km radius 3 days per week. If outside of this radius we encourage individuals to attend functions when possible, to help drive connection to local colleagues and support a strong company culture.

**Application Deadline: Open until filled**

**An Equitable Employer**:
Castlemain is committed to advancing equity, diversity, and inclusion in all its forms, a commitment that enriches our company culture, the ideas that we generate, and the quality of service that we provide our clients.

Castlemain is committed to providing employment accommodation under the Human Rights Code and the Accessibility Disabilities Act. If you require accommodation during the recruitment process, please let us know, and we will work with you to meet your needs.