Night Time Crew

**Crew Member**

We are currently seeking an enthusiastic, highly motivated, Crew Member, who thrives in a fast-paced environment and is available during all shifts, including evenings and weekends. As a Crew Member, you will be responsible for preparing ingredients, making dough, making and cutting pizza as well as assisting customers at the front counter with their orders and pickups ensuring that brand standards are consistently met.

**Key Accountabilities**:
As a Pizzeria Crew Member, you could be responsible for any or all duties that are outlined below depending on the shift you are scheduled for. Regardless of your shift, you will be responsible for;
- Maintaining a fast speed of service, especially during rush times
- Receiving and/or taking orders from customers; in person, over the phone, or through skip the dishes
- Inputting customer orders into Deliver Plus
- Calling customers to confirm orders or notify them of any shortages of toppings
- Dealing with customer questions and complaints
- Maintaining a professional manner at all times
- Consistently follow all pizzeria health and safety procedures
- Make great pizzas
- Other duties as assigned

**Opening Shift**:

- Opening the pizzeria includes but is not limited to;
- checking to see if it is safe to enter,
- unlocking the door,
- disarming the alarm system,
- turning on lights,
- checking for irregularities or vandalism,
- cleaning front counter, customer area, and windows
- check the oven to ensure it is an operational and clean bread crumb tray
- check the temperature of all fridges and freezers
- close debit terminals from the previous day, verify cash float and start the cash drawer
- check for timed orders and determine how much dough should be prepped
- set up each station - screening, saucing, cheesing, make-line, cut table
- turn on the heat lamp
- turn on the open sign
- update store messages as required

**Mid-Day Shift**:

- mid-day or shift changes include but is not limited to;
- emptying garbage bins
- cleaning up all workstations and floors
- verify cash float and open the cash drawer
- check for any outstanding bills from the previous day
- check for timed orders
- update store messages as required
- prepping ingredients
- re-stock make-line toppings and beverages
- complete cleaning schedules as assigned
- prep dough for dinner rush

**Closing Shift**:

- closing the pizzeria includes but is not limited to;
- locking all doors
- closeout register, deposit money into the safe and complete all cash worksheets
- print all required daily reports and post information
- close down the make-line by rotating toppings and placing lids on each container
- clean, sanitize, and air-dray all emptied food containers, utensils, dough trays, etc.
- down-stack all proofed dough balls ensuring they are all covered
- clean the washroom and restock as needed (soap, toilet paper, paper towels)
- wash down all table tops, walls, counters, windows, customer counter, as well as all equipment
- sweep and mop the floors
- empty all garbage and recycling
- set pizzeria alarm and lock up before leaving

**Qualifications**:

- High school diploma/GED/In Progress
- Current student or enrolled in a post-secondary program/course
- Excellent customer service skills
- Ability to work in a fast-paced environment
- Strong time management skills
- Basic mathematical skills for inventory counting, ingredient measurements, cash outs, etc.

**Working Conditions**:

- Capable of lifting 25lbs
- Able to work on your feet for long periods of time
- Able to operate kitchen equipment
- You will be required to interact with all team members, management, vendors, and our customers

With 36 Topper’s Pizza stores in Ontario, we are committed to hiring people who love what they do and are able to bring their natural talents to a team of individuals who believe that customer satisfaction, loyalty, and providing the best-tasting pizza on time, is the key to on-going success

**Changes to Duties**
The duties of this position may change from time to time. Toppers reserves the right to add or delete duties and responsibilities at its sole discretion. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.

**Accessibility**
Toppers is committed to providing a barrier-free work environment in concert with the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code. As such, Toppers will provide reasonable accommodation for any applicant, as requested during the hiring process.

Toppers strives to ensure that its employment practices are free from direct and indirect discrimination and is committed to upholding the human rights of those participating in the hiring process. In pursuit of this commitment, Toppers will not condone or tolerate any acts of discrimination or harassment under any of the grounds protected under human rights legislation. This commitment extends to the hi