Retail Store Associate

21 hours ago

Westmount, Canada La Cookery Full time

**Specialty Cookware - Shop Associate**

Cookery is a specialty kitchenware store located in Westmount, Montreal, as well in several Toronto locations. We have a beautiful selection of both everyday and heirloom items to offer passionate home cooks, and cooking-inspired gift givers in our neighbourhoods.

We offer a range of items that offer high performance and enduring quality to add quality tools and beauty to the kitchens of Canadian home cooks.

Cookery is an exciting place to work - every day is a bit different, the store teams are friendly and all love to talk about food, and we’ll help you build your own cookware collection with a healthy employee discount.

We are looking for a part-time position supporting the retail operations of the shop, including weekends, about 10- 15 hrs per week. We are currently hiring for our Westmount shop at 4859 Sherbrooke St West.

**Role and Responsibilities**
- Engage with customers to understand their cooking and gifting needs, identify the right products to meet those needs, sharing culinary experience, expertise, and ideas as needed.
- Quickly become a content expert in product knowledge, features and benefits, pros and cons, of our selection of over 500+ products
- Complete sales transactions and package merchandise, with gifting in mind where appropriate.
- Prepare packaging and shipments for online store transactions.
- Assist the manager with effective store merchandising & inventory management.
- Assist the manager with various opening and closing activities, including, but not limited to, sales reporting, opening/closing the store, store maintenance and cleaning.

**Qualifications**:

- Must be bilingual English / French
- Retail sales experience a strong asset (ie. kitchen, specialty foods, premium goods, other)
- Passionate about cooking and the great tools and wares available to enhance cooking & entertaining - a 'serious home cook'
- Enjoy discussing food and kitchen trends, reading and/or writing cooking and food blogs
- Have a flare for retail and great customer service - you enjoy talking to people about their cooking routines and kitchen needs - with patience, positive energy, and down to earth approachability
- Able to go up/down stairs many times per day as well as lifting and carrying inventory.
- Great with detail, highly organized, comfortable with iPad point-of-sale system, happy to troubleshoot a printer malfunction or wifi connection
- You are what your friends and family refer to as 'a really nice person' (this is critical)

**Job Type**: Part-time

Pay: $16.50-$18.00 per hour

Expected hours: 10 - 15 per week

**Benefits**:

- Store discount

Ability to commute/relocate:

- Westmount, QC H3Z 1G9: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Retail sales: 1 year (preferred)
- Customer service: 2 years (preferred)

Work Location: In person

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