Billing Analyst

**ABOUT THIS CAREER OPPORTUNITY**

Black & McDonald's team is growing If you are committed and collaborative professional looking to contribute to a hard-working, innovative team, this opportunity is for you.

The Billing Analyst - Team Lead is located in Markham, ON and typically reports directly to the Assistant Controller or designate. Duties and responsibilities include but are not limited to:

- Lead the team of Billing Analysts to meet monthly deadline requirements
- Implementation of continuous process improvements
- Process, analysis, and circulation of financial reports
- Creation and analysis of data integrity reports
- Coordinating processes with multiple regions
- Coding and reconciling payments to JDE
- Accurate invoicing of customers, therefore reducing the number of complaints from customers regarding billing errors
- Preparing of documentation to assist Accounts Receivable/Payable (e.g., Invoices, Purchase Orders, etc.)
- Inputting and reconciling payroll data for hourly employees
- Timely review, printing, and delivery of invoices
- Engage partners in billing, A/R management, and collections activities
- Assist the manager in planning and scheduling
- Assist with material/equipment procurement
- Productivity reports
- Ability to analyze financial data
- Manage JDE Computerized Maintenance Management System (CMMS)
- Handle customer calls in a polite and efficient manner
- Ability to work in a multi-tasked, fast-paced, and changing environment
- Documentation control— manage photocopy and collate documents for distribution, mailing, and filing
- Investigate process systems/process-related problems/inquiries and recommend solutions as part of internal strategic initiatives
- Responsible for project administration tasks, including coordinating meetings, taking meeting minutes, compiling monthly reports, forwarding communication releases, and performing maintenance of project tracking logs (i.e., issues, change, control, etc.)
- Cost control
- Onboarding and training of new and existing staff
- Other duties as assigned

**COMPETENCY REQUIREMENTS**
- Maintains a professional demeanor at all times with fellow employees, vendors, sub-contractors, and clients
- Ability to cope under pressure and maintain focus, dealing effectively with setbacks while remaining positive
- Portrays a positive image and motivates colleagues at all times to ensure continued success
- Embraces change and always willing to adopt new practices
- Holds self and others accountable
- Ability to approach problems logically, under pressure and seek innovative solutions
- Communicates effectively (verbally and written) at all levels within an organization and with external parties including enforcing authorities
- Understands the needs and perspectives of both internal and external customers
- Promotes teamwork and collaboration
- Values and respects others, encourages and supports diversity
- Post-secondary education in a related field.

**EDUCATION REQUIREMENTS**

**WORK EXPERIENCE REQUIREMENTS**
- 3-5 years' experience in facilities services management/administration
- 7+ years' experience in accounting and/or relevant financial management experience (e.g., billing, A/R management, etc.)
- 2+ years' experience leading a team

**SKILLS, ABILITIES, AND OTHER REQUIREMENTS**
- Strong understanding of end-to-end financial processes including a numerical aptitude
- Strong technical skills in Microsoft Excel and Word
- Self-starter with the ability to manage multiple projects and meet deadlines
- Ability to work independently with limited supervision
- Effective written and verbal communication skills
- Excellent interpersonal skills
- Strong written and oral communication skills
- Proven interpersonal, organizational, analytical, and problem solving skills
- Demonstrates a commitment to providing excellent client service by building and maintaining productive relationships with both internal and external clients
- Demonstrates ability to manage relationships and communicate effectively at all levels
- Confidence in ability to work in a highly technical and changing work environment
- Ability to work well under pressure
- Demonstrates ability to work in a multi-tasked, fast-paced, and changing environment
- Ability to work independently and with mínimal direction