Office Services and Conference Floor Supervisor

Overview:
At KPMG, you’ll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world.

Responsible for the daily operations of the reception/conference floor and 2 practice floors, including performance management responsibilities to office services team.
- This position is deemed to be an essential service and is required to be performed in office._

What you will do:
Oversees the daily operations of the conference, reception and practice floor areas:

- Perform some of the working being supervised (e.g. may participate in mailroom, concierge, and conference floor activities).
- Responsible for the conference floor and practice floor meeting rooms and serveries and may be called on to assist with set up of meeting rooms and organize food and beverages for meetings from time to time.
- Coordinate and supervise the maintenance of the facility, including staff relocations and repairs.
- Responsible for making elevator bookings for evening/weekend events.
- May establish procedures and policies to guide the work of the office services team.
- Directly responsible for the storage area order and cleanliness and routinely performs inventory of kitchen supplies, china and cutlery, recommending purchases as needed.
- Maintain accurate space assignment floor plans for the facility.
- Parking (monthly parking) and communicating with payroll.
- BCP - Emergency Evacuation Lead, Health & Safety.
- Generate sensitive reporting related to office access
- Point of contact for the Landlord.
- Security cards - building/office access.
- Oversee the quality and quantity of work being produced by the office services team and provide guidance as necessary.

Supervisor and performance manager:

- Performance Manager to conference floor and practice floor office services staff.
- Manage the workload and schedule of the office services and conference floor teams. This may include a rotation plan for the concierge and receptionists due to longer days with meetings starting/ending before/after business hours.
- Facilitates monthly meetings with office services and conference floor staff.
- Train new staff or temporary staff.

At times, business needs arise and employees are required and agree to work beyond their normal work day or work week to fulfill the accountabilities required for their job. Likewise, people need time to devote to personal matters, and our approach to flexibility provides for this.

What you bring to this role:

- Minimum 5 years working experience, with event and supervisory experience considered an asset
- Excellent interpersonal and communication skills in a team environment
- Experience in developing teams and individuals
- Excellent leadership and organization skills
- Available after core hours for emergency and alarm conditions (flexible hours)
- Ability to prioritize work and work under pressure
- Good analytical skills
- Discretion and the ability to handle confidential material appropriately
- Knowledge of MS Office (Word, Excel and Outlook)
- Be available to work on special projects when needed
- Ability to resolve issues independently or suggest solutions to office manager
- Ergonomic training, fire safety training and emergency response training

**Providing you with the support you need to be at your best**

Our Values, The KPMG Way:
**Integrity**, we do what is right | **Excellence**, we never stop learning and improving | **Courage**, we think and act boldly | **Together**, we respect each other and draw strength from our differences | **For Better**, we do what matters

**Adjustments and accommodations throughout the recruitment process**

For information about accessible employment at KPMG, please visit our accessibility page.