Regional Supervisor

1 week ago

Ottawa, Canada Thai Express (Head Office) Full time

With almost 300 restaurants across Canada and oversea, Thaï Express is the leading Thai quick-service restaurant in North America. Our success is rooted in combining traditional Thai cuisine with new-world design and flavors.

We are now looking for a Regional Supervisor for the province of Quebec to ensure the day-to-day operations of the stores, in respect of the corporation's vision regarding business strategies, operations and marketing. The Regional Supervisor will support the Franchisees, Vice-President, as well as internal partners to ensure the overall success of the organization.

**Primary responsibilities**:

- Day-to-day supervision of stores (30 stores in Canada) to ensure the rules and procedures of the operations manuals are in practice;
- Provide feedback and assessment of the stores under supervision by submitting monthly QSC reports;
- Responsible for ensuring the quality of the brand at the store level, including compliance in purchasing, marketing activities and daily operations;
- Must be proactive and show strong leadership skills in providing ideas and solutions to the operations of the store;
- Communicate regularly with franchisees to relay all pertinent information related to the operations of the stores;
- General administrative tasks and special projects as required.

**Education/Experience**:

- College Degree in management;
- 3 years restaurant experience;
- Microsoft office basic knowledge.

**Other Qualifying Skills and/or Abilities**:

- Demonstrated ability to work in a fast paced environment;
- Positive, professional attitude and the ability to take initiative;
- Proficient with Microsoft Office Suite;
- Demonstrated organizational skills and ability to multi tasks;
- Demonstrated ability to prioritize, by meeting deadlines and paying attention to details;
- Proven ability to communicate to Franchisees and clients;
- Proven strong problem solving skills and results oriented;
- Must be client-focused and service-oriented;
- English spoken and written;
- Available to work weekends or evening;
- Able to travel across Canada and overseas occasionally.

**Company provides**:

- Car, laptop (surface), IPhone.

**Job Types**: Full-time, Permanent

Pay: $45,000.00-$49,000.00 per year

Work Location: On the road

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