Revenue and Billing Analyst

Trackunit is a fast-growing company and a leading supplier of IoT solutions, operating out of many offices worldwide. Trackunit specializes in digital solutions that connect machines, people, and systems in the global construction industry. The construction industry is the least digitalized industry of all. This lack of digitalization has left construction far behind a global economy on the rise and placed the industry as one of the least productive industries too.

We are looking for a detail-oriented and analytical Revenue and Billing Analyst to join our Revenue and Billing team. This individual will play a critical role in supporting accurate and timely customer billing, resolving complex billing inquiries, and ensuring that revenue-related processes align with accounting standards and business objectives.

With locations in the hearts of London, ON and Kitchener, ON we offer you a flexible setup with the possibility to work from one of our locations or remotely from anywhere in Ontario. No relocation assistance is offered for this position.

**What’s in it for you?**:

- A place in an **agile growth SaaS business**, with possibilities to grow internally in the company. We are moving quickly, so fasten your seat belt and prepare to adjust. Back in 2020 we were 150 employees at Trackunit and we have just passed 450 employees.
- International environment with regular check-ins and social events across teams, departments and borders.
- We take your **personal and professional development** goals seriously and we support them through training, coaching and mindfulness as well as with an open feedback culture to enable you to identify your strengths and opportunities. We do this by touching upon your impact on our triple focus: impacting yourself, impacting teams/relations and impacting the organisation/strategy.
- **Flexibility and hybrid working is not just a cliché** **to us** or something we state in a job posting. We do offer you a flexible setup and believe that you best can structure how your routines look like. And once you have chosen how you work best, let us know what you need: we got you covered with the IT equipment you need for your work.

**Who are you ideally?**:

- Bachelor's degree in Accounting, Finance, or a related field.
- 1-2 years of experience is ideal in billing, revenue operations, or accounting roles.
- Experience with Subscription invoicing is an asset.
- Comprehensive knowledge of revenue recognition principles and billing methodologies.
- High attention to detail and accuracy, with strong analytical and problem-solving skills.
- Effective communication skills, both written and verbal.
- Experience working with ERP systems (e.g., NetSuite, SAP) and CRM tools (e.g., Salesforce) is a plus.
- Ability to work independently in an environment where changes are frequent and expected.

**Primary responsibilities**:

- Review and process complex customer billing requests, ensuring accuracy and compliance with contract terms.
- Respond to and resolve internal and external billing inquiries in a timely and professional manner.
- Analyze the financial impact of contract changes, credits, or adjustments to ensure proper revenue recognition.
- Collaborate with Sales, Customer Success, or Legal teams to interpret contract terms and ensure accurate billing execution.
- Prepare and reconcile billing schedules, revenue reports, and supporting documentation.
- Support month-end close activities, including variance analysis.
- Maintain documentation of billing processes, procedures, and controls to support internal and external audits.
- Identify opportunities to streamline and improve billing and revenue processes.

**Our hiring process**:
Don't waste your time on writing the best possible cover letter for the job. We want you to create an impact that matters, and that's not in the cover letter.
- Initial phone conversation with a colleague from our People & Talent team to get to know each other a bit better.
- Virtual meet and greet. Meet with Jessica Berkland, Revenue & Billing Operations Manager
- Personality-based interview. You will be asked to fill out an online personality assessment using use Hogan prior to the interview. Our Hogan assessment enables us to understand your abilities and how you align with our team culture. Instead of seeking 'appropriate' responses, the priority is to develop a meaningful exchange that illustrates your synergy with the Trackunit team.
- You'll be given a practical, real-world case that mirrors the kind of work you’d do here — don’t worry, we’re not testing perfection, we’re looking for your approach, thinking, and curiosity with colleagues from across Trackunit, who you’ll also work closely with in the job.
- If needed, throughout the process we will obtain references from former employers and do background checks for level specific, if you have not provided these yourself.
- Offer presentation and walk-through. We’re lucky to have you

**The question is: A