Revenue Systems Analyst

3 days ago


Kitchener, Canada SkyWatch Full time

**Who is SkyWatch?**

At SkyWatch, we’re enabling technology in space to improve life on Earth. We’re on a mission to democratize remote sensing data through a simple user experience. Our technology is enabling agriculture customers to monitor crop health; energy customers to monitor oil pipelines and solar farms; and global banks to monitor infrastructure development, among hundreds of other unique use cases. All from space, with just a few lines of code.

**The Opportunity**

Let’s face it, the best jobs boil down to a handful of things — getting the chance to work with amazing people in a great culture with leaders who have your back while pursuing a vision that you can get passionate about.

Reporting to our Senior Revenue Operations Manager, you will be responsible for managing, but also continuing to build, evolve and strengthen our revenue tech stack. You will help maximize our systems and help our operation become more efficient, lean, and agile. You will manage day-to-day systems needs including adding new users, troubleshooting issues, monitoring integrations, and reporting data. Additionally, you will create new workflows, manage new integrations, and contribute to discussions around best practices and performance.

**About You**:

- You’re a team player, looking to help out where needed.
- You are detail-oriented and organized.
- You have experience managing systems for a growing and evolving team - pivoting quickly and thinking on your feet to manage new requirements.
- You have a systems thinking mindset - you are able to manage “big picture” business problems and “on the ground” day-to-day needs of the team.
- You are a reporting enthusiast - you have expertise in designing and developing reports and dashboards out of our systems to answer our burning questions and creating meaningful dashboards and presentations to communicate the findings.
- You love creating processes and improving efficiency within sales and marketing.
- You are experienced in collaborating closely with sales and marketing teams and are aware of the needs and challenges of those groups.

**Our Products**:
Today, satellite imagery is expensive and difficult for customers to access and manage. SkyWatch addresses these challenges through a multi-product strategy focused on both the supply and demand sides of the ecosystem.
- ** TerraStream**, a data infrastructure SaaS product that provides satellite operators with an integrated data storage, cataloging, ordering, processing, and delivery solution, allowing them to serve customers faster, with less operational and financial risk.

**Your Technical Strengths**:

- You are experienced with Salesforce, SalesLoft, and HubSpot at an administrator level.
- You’re analytical and data-driven, always looking to improve your metrics and finding ways to demonstrate efficiency and with data.
- You have some experience with integrating systems.
- You have experience in technical documentation and systems sales enablement/training.
- You have a broad knowledge of available software solutions and how to create a stellar tech stack to solve business needs.
- Nice to have: Salesforce administration certification.

**Bonus Points**:

- You enjoy working in a data-driven environment
- You have high energy and a sense of urgency
- You have prior experience in a start-up, especially with a software product company
- You have industry knowledge of satellite imagery and/or APIs (BONUS)
- Space excites you - A LOT

**Life at SkyWatch**:

- Culture is the personality of a company. It is our company's shared beliefs, values, and practices. At SkyWatch, our culture is incredibly important to us, and we practice it every day. We are proud to be recognized as Canada’s Top Employer for 2021 and the Top Employer to join for a new graduate for 2021. As a company and in our products we value simplicity, being thoughtful, ambition and resilience.

**The things that you’ll enjoy**:

- ** World revolutionizing products** - We are enabling technology in space to improve life on Earth.The data that we provide provides insight into some of the world's most pressing issues. For e.g. rise of the oceans, deforestation, global warming, volcanic activity etc.
- ** Our Amazing People -** We have NASA award winning engineers on our team who are equally humble and kind. There are no egos on board. If you are smart but difficult to work with, this isn’t the place for you.
- ** Diverse SkyWatch culture** - We are excited to have over 16 languages at SkyWatch. The diversity of our employees enriches our culture
- ** Our Executive and Leadership team** Who create an inclusive and thoughtful culture. One that excites our employees to be their best every day.
- ** Flexibility and Empowerment**. Are you a morning person? Great, we offer flexible work hours. Prefer to work from home and in the office? No problem, we operate on a hybrid model where you work in the location that supports your personal an



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