Parts & Service Advisor

**We Offer**
- Comprehensive Medical and Dental Benefits
- Employer RRSP Matching Program
- Annual Health/Wellness Spending Accounts
- Professional Growth & Development

**Main Responsibilities**
- Ensuring all stock items are placed in a timely and accurate manner in designated areas.
- Properly securing all products and maintaining measures to ensure proper inventory control.
- Establishing and maintaining the necessary minimum and maximum inventory levels.
- Assist with managing oil and fuel tank levels and refills smaller containers from bulk supply.
- Leading the year-end inventory and audit process, including monthly adjustments and regular checks.
- Continuously monitoring and updating the parts database and supplier database.
- Creating new products/parts within the tracking system, ensuring accuracy of data and up to date pricing.
- Performing monthly inventory adjustments, as requested.
- Creating and issuing detailed, accurate, and complete purchase orders to vendors.
- Ensuring appropriate and accurate cost allocation and location codes are included on all purchase orders.
- Managing all stages of the purchase order process.
- Obtaining and conveying recommendations from suppliers to substitute items.
- Informing internal clients where back orders are present and maintaining communication until receipt.
- Arranging returns and exchanges, as needed, and following up to ensure appropriate corrective measures.
- Sourcing, quoting, and purchasing of parts and materials and finding alternative options as required.
- Executing Minor Repair quotes and ensuring that customers receive these quotes in a timely manner.
- Follow up on Minor Repair quotes and follow through on completion.
- Obtaining SDS sheets for all products and maintaining up-to-date database, sharing SDS with Health & Safety Department.
- Other tasks and responsibilities as may be required from time to time consistent with the growth and development of the organization and the position of Parts Representative.

**Shipping and Receiving Responsibilities**
- Inspecting and verifying all incoming goods for accuracy and condition, escalating non-compliant shipments as needed.
- Loading/Offloading of material with forklift.
- Coordinating returns and/or replacements while keeping all stakeholders informed.
- Assisting with inventory control maintenance, including all count cycles and necessary adjustments.
- Maintaining accurate records of daily activities, including all relevant documentation for deliveries, shipments, and internal distribution of goods.
- Tracking and verifying delivery of all incoming and outgoing shipments.
- Quality Assurance of Genset units and/or material being received or being shipped to various project sites.
- Resolving any vendor and customer issues as they arise.
- Managing the binning process, including accurately labelling products, ensuring quality of received materials, and picking for work orders in a timely manner.
- Communicating with internal departments regarding receipt of orders.
- Ordering and processing all standard bulk items for their location.
- Issuing purchase orders as needed and maintaining accurate system records.
- Housekeeping of the shipping/receiving area.
- Other duties deemed necessary and reasonable by management, as assigned.

**What You Need (Requirements)**
- 3+ years of experience in warehousing, shipping, and receiving, and/or parts.
- Ability to obtain and renew valid forklift certification.
- Ability to multi-task and manage competing priorities in a fast-paced environment.
- Strong customer service, communication, and interpersonal skills.
- High level of accuracy and attention to detail required.

**Working Conditions**
- Working in a warehouse environment with exposure to noise, dirt, dust, odors, and all outdoor weather conditions.
- In the case of a power outage or declared State of Emergency by any level of Government, be available for work.
- Safe handling of dangerous goods.
- Physical labor required to load/unload and organize materials.
- May be required to lift/carry up to 50 lbs.
- Occasional changes in schedule may be required for special projects.

**SOUNDS LIKE YOU?? APPLY NOW**

Our Growth & Culture: As Canada's 1st Choice for PowerGen, we’ve been growing quickly and aim to keep doing so - if you want to be part of our success story, join our family, and grow with us Our employees are our biggest asset; their engagement and passion are the key to our success. We EMPOWER them to be ENGAGED

**Only those selected for an interview will be contacted.**

**No Agencies please.**

**Job Types**: Full-time, Permanent

Pay: $50,000.00-$70,000.00 per year

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Tuition reimbursement
- Vision care
- Wellness program

Schedule:

- Day shift
- Monday to Friday

**Experience**:

- Relevant: 3 years (required)

Licence/Certi