Receptionist, Member Services

2 weeks ago


Montréal, Canada Club de tennis Île des Sœurs Full time

**Workplace**: 300 Chem. du Golf, Verdun, QC H3E 1A8

**Status**: Part-time

**Schedule Type**: Evening and weekends

**Salary**: $18 per hour

Established in 1971, this formidable sports complex offers its members 20 tennis courts and a sports center of over 10,000 square feet, located just minutes from downtown Montreal and the South Shore. You will find a team of professionals passionate and fully dedicated to its members.

Reporting to the Director of Member Services, the receptionist will provide professional and courteous customer service, reflecting the image of the Île des Sœurs Tennis Club.
- Welcome members:
Direct them to the courts
Handle payments
Respond to their needs
- Welcome new clients:
Inform them about our membership options and programs
Provide all information related to the Club to guide them in choosing a membership
Process memberships, take payments, and enter all relevant information into the computer system
Provide documentation related to club activities and explain them
- Other tasks (non-exhaustive):
Answer the phone
Control entries to the Club
Check court occupancy
Be in contact with all Club employees

**Qualifications and Skills**:

- Ability to work as part of a team
- Ability to work under pressure
- Committed to collaboration and customer experience
- Ability to identify customer needs
- 1 to 2 years of experience in a similar position

**Languages**: Bilingualism (French and English) spoken and written is required for this position, as we serve an international clientele.
- Who We Are:_



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