Intake & Housing Liaison

**About the Job**

Reporting to the Program Manager, the **Intake and Housing Liaison** will be responsible for providing case management services and facilitation of life skill programming to youth ages 16-24 who are living in a transitional housing program. This position will also include assisting residents with securing longer-term affordable housing outside of SHIP. This role will also require conducting assessments to determine program suitability and to facilitate appropriate referrals. This position will require collaboration with colleagues to determine appropriate transitional plans.

This position will operate within a community center and transitional housing program that is focused on providing services to the community and youth who are at risk of homelessness.

**Duties & Responsibilities**:

- Provide counseling support to promote positive health and independence in the community
- Provide specialized case management and community outreach services
- Work in partnership with community agencies to coordinate support services
- Assist in the implementation and monitoring of the residency plan and goals
- Assist in developing and maintaining daily living and social skills necessary to obtain independence in the community
- Facilitate the intake, assessment, and placement of youth into the program
- Liaise with referring agencies and potential referral sources to assist with intake into the program
- Liaise with landlords and other housing service providers to assist youth with securing permanent and affordable housing accommodations
- Act as a liaison between the residents and the Multi-service Teams/Landlords
- Facilitation of programming and workshops as it pertains to life skills
- Facilitate individual and team approaches in working with youth who may have an identified substance use or mental health concern

**Key Attributes**:

- Excellent written, verbal, and organizational skills
- Effective decision-making skills and ability to assess a comprehensive range of variables to be able to interpret, analyze, and solve problems
- Ability to communicate with a highly diverse range of individuals of varying levels of education, professions, and personal life experiences from a broad range of cultural and socio-economic backgrounds

**Qualifications**:

- Post-secondary education in Health Services, Social Services, or equivalent
- 2+ years’ experience supporting Youth and/or the Homeless Population or equivalent
- A familiarity for supporting individuals with housing is required
- Demonstrated awareness and belief in the value of harm reduction principles
- Excellent assessment, risk management, and consultation skills
- A valid Ontario Class “G” Driver’s license and a vehicle with adequate insurance coverage
- Valid Certification in First Aid & CPR
- Training in ASIST and CPI

**Working Conditions**:

- Shifts are typically from Monday - Friday, 7:30-4 or 1:00pm-9:30pm but may vary depending on client and program needs
- Average amount of physical effort is required.
- Able to sit/stand for prolonged periods of time
- Able to answer and communicate telephone calls and general computer use
- Able to lift up to 20lbs (product, documents, etc.)
- Vehicle travel to sites for community engagement and open doors as required.

**About Us**

Services and Housing In the Province (**SHIP**) is a Provincial leader in the broader public sector that builds strategic partnerships and programs that support the fundamental rights for Housing and Health Services throughout the Peel Region, Dufferin County, Region of Waterloo and surrounding areas.

Our commitment to increase quality of life through health services and housing supports that promote mental and physical health and wellness is at the forefront of every employee we hire. We value compassion, hope, inclusiveness, respect, and professionalism.

Our organization has supported the region for over 35 years and employs over 300 passionately engaged employees ranging from office administration, nurses, and service health specialists to housing specialists all dedicated to the community, clients, and families.

**Accessibility**

SHIP commits to ensuring that our organization is an equitable, diverse, and inclusive workplace that reflects our values as an organization and the diversity of those we serve. We are committed to providing equal opportunities to everyone and accept applicants from all backgrounds.

As an Organization, we strive to be equitable and inclusive in all that we do. Equity is a core value and we are committed to providing an inclusive selection process. We encourage applicants from equity-deserving communities including women, Black, Indigenous, other racialized groups, 2SLGBTQ+ persons, individuals with disabilities, and others who will contribute to and enrich the organization and its values. We are committed to inclusive, barrier-free recruitment, selection processes, and work environments. When contacted for a job opportuni