Trainer

As a trainer on National Bank’s Commercial Financing Operations (CFO) team, you’ll create stimulating and effective learning environments. You'll play a key role in developing our new Edmonton team analysts' skills, guiding them to deliver an exceptional experience for our clients. Your ability to design engaging training courses and support participants' learning will make a real difference to their success and the quality of service we offer at our new centre.

**Your role**
- Plan and organize the sector's learning needs to meet development objectives
- Create and update training materials to ensure that they are relevant and effective
- Lead clear and engaging classroom or online training sessions
- Coach and follow up with participants to achieve the learning targets set
- Ensure the satisfaction of the teams trained and adjust the methods to continuously improve the learning model
- Influence and support learning and design needs in response to changes in the sector
- Contribute to improving and transforming the sector with an approach that is proactive, curious, and innovative

**Your team
As part of the Commercial Financing Operations sector, you’ll join a dynamic team and report to the Senior Manager - Commercial Financing Operations, Western Canada. You will play a key role in our organization, involving regular interaction with the people on your team and the Financing Operations teams in Montreal. Our team stands out for its teamwork, mutual support and collaboration, agility and flexibility.

Your training will be based on a dynamic program combining classroom and online courses and on-the-job learning to help you master your role. To promote your continuous learning, you'll have access to personalized training content on such topics as document production, financing processes, and compliance aspects. You’ll also have access to our Montréal team colleagues who have a wide range of expertise, experience, and backgrounds to enrich all aspects of your development. Training locations will vary depending on where you live.

**Prerequisites**
- College diploma in a 3-year technical program (DEC) and 6-7 years of experience OR a bachelor's degree and 3-4 years of experience OR any other combination of education and experience considered equivalent
- Proven track record in training, making presentations, and leading groups
- Experience in transferring knowledge and skills (training and coaching approach)
- Excellent communication and coaching skills
- Thoroughly familiar with Microsoft Office tools such as Teams, SharePoint, Word, Excel, PowerPoint, and Outlook
- Ability to manage change and work in a changing environment
- Excellent time management skills

**About the National Bank of Canada**

We’re Canada's 6th largest bank and the leading one in Quebec. But above all, we’re a bank with a human touch that stands out for its bold approach, entrepreneurial spirit, and passion for people. We offer a full range of financial services for individuals, businesses, and clients with specific needs, both domestically and internationally. We also offer a wide range of banking and insurance services as well as innovative investment and wealth management solutions.

Our strategy? Building long-term relationships with our clients, teams, shareholders, and our community. People first.

**Your benefits**

In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.
- Health and wellness program, including many options
- Flexible group insurance
- Generous pension plan
- Employee Share Ownership Plan
- Employee and Family Assistance Program
- Preferential banking services
- Opportunities to get involved in community initiatives
- Telemedicine service
- Virtual sleep clinic

These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family.

Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.

**We're putting people first**

We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees.

Come live your ambitions with us