Administrative Support Assistant

6 days ago

Winnipeg, Canada Canada Life Assurance Company Full time

**Job Description**:
**Role description**

A key member of the Group Disability Benefits team, the Administrative Support Assistant is responsible for telephone reception and administrative duties for the team.

**What you will do**
- Manage incoming phone call inquiries received on the department toll-free line
- Open, sort and prepare incoming mail.
- Scan mail into the document imaging system and set tasks for team members to review and handle the mail
- Create and mail correspondence to employees, clients, and service providers
- Maintain employee and client information in GWL systems, including entering or updating banking information, updating employee and client contact information, and entering invoice data for payment
- Investigate mail that has been returned to sender and resend the mail as appropriate
- Manage the distribution of files requested from the Records Centre
- Other administrative duties as assigned

**What you will bring**
- Completion of high school or equivalent
- Proficiency in Outlook, Word, Excel
- Strong keyboarding (50 wpm) and data entry skills required
- Excellent customer service skills
- Ability to work well independently and as part of a team
- Well developed organizational, time management and prioritization skills
- Excellent communication skills
- Well developed problem solving skills
- Commitment to actively live our values of Excellence, Partnership, Integrity and Continuous Improvement

**Be your best at Canada Life

Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.

You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.

***

Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.

**We are one of Canada's top 100 employers**
- Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations._
- We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee _
- has the opportunity to_
- reach their potential._

**_
Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted_

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