Customer Care Representative

7 days ago

Mississauga, Canada Rogers Communications Full time

Come play a key role in building the future of Sports & Media Everyone wants to be part of a transformational team - and that’s exactly what we’re building at Rogers Sports & Media. A team that innovates and a team that wins.

At Rogers Sports & Media we are committed to creating and growing teams that are digital-first, fast-moving and bold-thinking and are focused on delivering impact with everything they do. Our impressive collection of assets includes media properties, sports teams, sports events & production, venues, e-commerce platforms and a close connection with our Connected Home and Wireless team. Collectively, we touch the lives of 30 million Canadians every month

Are you up for the challenge and the fun? If so, consider the following opportunity

We’re looking for passionate Customer Care Associates to join our Customer Contact Centre who are eager to grow their career with Canada’s only live broadcast retailer. This is a full-time position that provides a superior customer experience by supporting and resolving customer inquiries related to their purchases. We are currently recruiting for our Mississauga location that will begin on September 16th, 2021. Please note, this position will be temporarily working remotely.

**You are**:

- Empathetic: You are someone who is able to show understanding and relate to the customer
- Outgoing: You are someone who is friendly and approachable
- Patient: You are someone who regardless of the situation can support the customer in a tactful, meaningful and effective manner
- Passionate: You are someone who loves providing the best customer experience.
- Customer Champion: You are passionate about providing world class customer service and sales solutions

**You get to**:

- Promote and recommend the latest TSC products to customers
- Receive inbound and outbound calls and provide the best experience to our customers
- Take ownership to resolve customer issues from the beginning to end
- Work with a supportive and dynamic leadership team that will encourage your growth and development

**You must have**:

- Availability to work on a flexible schedule including days, evenings, weekends, and statutory holidays to meet customer demand
- Expert communication and listening skills
- A willingness to be open to feedback and coaching
- An ability to remain calm and polite when working under pressure

In order to set you up for success, there will be a mandatory training starting on September 16th, 2021.

Schedule: Full time
Shift: Variable
Length of Contract: Not Applicable (Regular Position)
Work Location: 59 Ambassador Dr (096), Mississauga, ON
Travel Requirements: None
Posting Category/Function: Call Centre Operations & Customer Service / Sales
Requisition ID: 287868

Posting Notes: Rogers Sports & Media

  • customer care representative

    4 weeks ago

    mississauga, Canada Randstad Full time

    Are you a highly motivated, empathetic, and fluent Bilingual Customer Service Representative with a passion for the healthcare or medical device industry? Do you thrive in a collaborative office environment where your communication skills can directly impact a patient’s well-being? We are seeking a dedicated individual for a full-time, permanent Customer...

  • Customer Care Representative

    5 days ago

    Mississauga, Canada Urban Barn Ltd. Full time

    Urban Barn is looking for **Full-Time Customer Care Representatives **to work at our Customer Care Centre based in **Mississauga near Heartland Centre.** Your role is critical to ensuring Urban Barn’s continued commitment to exceptional Customer Service. It includes answering inquiries on customer orders, returns, and providing product information in a...

  • Customer Care Representative

    17 hours ago

    Mississauga, Canada Electrical & Automation Industry Careers Full time

    Mersen is a global expert in electrical specialties and advanced materials for high-tech industries. With more than 50 industrial sites and 16 R&D centers in 35 countries around the world, Mersen develops custom built solutions and delivers key products to its clients in order to meet the new technological challenges shaping tomorrow’s world. For over 130...

  • Customer Care Representative Mississauga

    2 weeks ago

    Mississauga, Canada Urban Barn Ltd. Full time

    **Help people create homes they love. **Join our team as a **Full-time** **Customer Care Representative** at our office located in **Mississauga, ON near Heartland Centre**.** **Urban Barn is a national retail chain with over 50 retail stores across the country offering high-quality furniture and home décor. We’re all about making our customers and...

  • Customer Care Representative Mississauga, On

    18 hours ago

    Mississauga, Canada Urban Barn Ltd. Full time

    **Help people create homes they love. **Join our team as a **full-time Customer Care Representative** at our **Mississauga **office/warehouse** in Ontario.** **Urban Barn is a national retail chain with over 50 retail stores across the country offering high-quality furniture and home décor. We’re all about making our customers and employees feel right at...

  • Customer Care Representative

    1 week ago

    Mississauga, Canada CEI Full time

    Get started on an exciting career at CEI!_ CEI employees make a difference in the lives of others every day. We are defining the fleet risk management industry to be people first, then business - delivering on our promise of a superior client experience. This takes hard work and innovation, and we need more like-minded people on our team. What We Need We...

  • Customer Care Representative

    1 week ago

    Mississauga, Canada Element Fleet Management Full time

    Get started on an exciting career at Element!_ Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business - delivering on our promise of a superior client experience. This takes hard work and innovation, and we need more like-minded people on our team. What We...

  • Bilingual Customer Care Representative

    2 weeks ago

    Mississauga, Canada Boston Scientific Corporation Full time

    **Bilingual Customer Care Representative**: - Remote Eligible: Hybrid- Onsite Location(s): Mississauga, ON, CA**Purpose Statement** Works in line with Local Sales strategies to support achievement of sales growth to plan. Focus on customer support, order handling, complaint handling and assist the sales force wherever needed. This is a bilingual...

  • Representative, Customer Care

    20 hours ago

    Mississauga, Canada Element Fleet Management Full time

    Get started on an exciting career at Element!_ Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business - delivering on our promise of a superior client experience. This takes hard work and innovation, and we need more like-minded people on our team. About the...

  • Customer Care Representative

    17 hours ago

    Mississauga, Canada Messer Canada Inc Full time

    **Why you’ll enjoy working for Messer**: - Competitive pay - Vacation during the first year of employment - Medical/Dental/Vision/Life Insurance Coverage - Retirement Benefits with employer contribution - Set, day-shift schedule - Monday to Friday - 40 hours/week - Paid sick days - Annual performance review and eligibility for salary increase based on...