Order Desk

2 weeks ago


Winnipeg, Canada Toledo Foodservice Full time

**TO-LE-DO FOODSERVICE**

**Job Title: Order Desk / Customer Service Representative - Part to Full Time Evening**

**Job Location**:Winnipeg, Manitoba**

To-Le-Do Foodservice is a leading food distributor, dedicated to providing high-quality fresh and frozen products to a wide variety of businesses. Founded in 1988, we have built a reputation for reliability, exceptional customer service, and the ability to meet the diverse needs of our customers.

We are seeking a skilled and detail-oriented Order Desk / Customer Service Representative to join our team at our McGillivray Distribution center.

This position will ideally be suited for a someone who wants to add extra income, is a student with evening availability or someone who needs to supplement a current part time position.

**Key responsibilities for the Order Desk/CSR position involving the following**:

- Answer incoming calls from customers and sales representatives ready to place orders
- Enter orders into computer with a high degree of accuracy
- Prepare pick tickets for order filling operations
- Convert filled picked tickets to invoices with high degree of accuracy
- File, log, copy, organize and maintain data and perform other clerical duties as assigned
- Operate standard office equipment such as computer, phone, fax photocopier
- Operate Debit/Credit machine to process customer payments
- Effective communication and interpretation while on the phone with customers, sales representatives and order filling staff at the distribution centre
- High School Degree (minimum)
- Previous order desk / order entry experience will be a strong asset
- Strong command of the English language
- Ability to work under pressure in a fast-paced environment
- Excellent communication skills, both spoken and written
- Proficient in Microsoft suite of products (Excel, Word, Outlook)
- Strong attention to detail and accuracy of data input
- Flexibility with work hour availability

**Compensation**
- This position is a part time to full time position in the evening with a minimum of 20 hours per week
- Start time will be 3:30 PM to a minimum of 9:00 PM
- Depending on workload, some hours past 9:00 PM will be required
- The position is Monday to Thursday and Sunday starting at 10:00 AM (4 hours)
- Available to work statutory holidays is a requirement (with premium pay)

**Application**

**Job Type**: Part-time

Pay: $19.00-$21.50 per hour

Expected hours: No less than 20 per week

Work Location: In person


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