Service Advisor

16 hours ago

East York, Canada Gyro Group Full time

To ensure optimum customer service, we’re hiring a **Customer Experience Advocate** to work one-on-one with our clients. Your job will consist of greeting clients, completing a walk around of the vehicle, preparing service estimates, administration function, documenting correspondence. We offer in-house training and support as well as competitive compensation. **Enhanced service process** implemented, including capturing a video of every vehicle in service to explain and document the work required resulting in an opportunity for **Customer Experience Advocates **to earn up to an **additional $13 per hour **through our bonus program.

The Customer Experience Advocate is responsible for delivering a positive client experience while the client's vehicle is in service. The advocate will ensure that Gyro’s procedures are followed and executed with excellence.

Gyro’s Higher Objective - is to create a true team, make our operations a great place to work, give staff opportunities for learning, growth and advancement. Provide income equivalent to the contribution made towards the success of the operations. Gyro is an equal opportunity employer with a unique team and working environment.

**Responsibilities and Duties**
- Greeting and Welcome clients
- Walk around of client vehicle
- Preparing vehicle estimates
- Administration

**Personality Traits**
- High Energy
- Commitment to excellence
- Good personal skills
- Self starter
- Team Player

**Job Types**: Full-time, Permanent

**Salary**: $18.00-$22.00 per hour plus up to an **additional $13/per hour on bonus**

**Benefits**:

- Dental care
- Extended health care
- Vision care

Schedule:

- 10 hour shift
- 8 hour shift

Supplemental pay types:

- Bonus pay

**Experience**:

- Customer service: 3 years (required)
- Hospitality: 2 years (required)

**Job Types**: Full-time, Permanent

**Salary**: $18.00-$22.00 per hour

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Vision care

Schedule:

- 10 hour shift
- Day shift
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Bonus pay

**Education**:

- Secondary School (preferred)

**Experience**:

- Customer service: 1 year (required)
- Hospitality: 1 year (required)

Work Location: In person

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