Relationship Manager, Commercial Financial Services

**Job Summary**

**What is the opportunity?**

As our Relationship Manager, Commercial Financial Services Intern, you are in a proactive, face-to-face client relationship role in RBC’s Commercial Banking platform. The program is based primarily in a Commercial Centre and lasts approximately 9 months. A mentor is assigned to coach you throughout your training. This opportunity prepares you to deliver excellent, responsive, and proactive service to commercial business clients in the areas of accounts, operating services, credit, lending, and deposits. Your training occurs on-the-job, combined with self-study material, interactive online courses, and classroom training.
- **Your working territory within the market will be discussed with Hiring Manager during interview.**

**What will you do?**
- Deliver value-added financial advice and solutions that are tailored to your clients
- Leverage sales enabling tools, including sales planning, prospecting, and pre-call planning tools
- Develop your needs-based sales strategy for all clients and prospects in order to grow revenue, deepen client relationships and achieve a high standard of client loyalty

**What do you need to succeed?**

**Must-have**:

- Minimum 1-2 years of experience in commercial lending preferred, as well as previous banking experience in a relationship management role
- Deep and proven client-centricity, business development, and relationship management excellence
- Exceptional interpersonal, communication, negotiation and presentation skills
- New client acquisition skills (i.e., pitching the value proposition, lead generation, initial customer contact and cold calling, asking for referrals)
- Experience with emerging communications and technology (i.e., web based meetings, social media, Digital Banking and Mobile Applications)

**Nice-to-have**:

- Passion for providing quality advice and fulfilling client needs
- Strong interpersonal and negotiation skills
- Entrepreneurial attitude and self-motivation to achieve above average results
- Continuous learner with a deep curiosity for understanding his/her diverse customers and is up-to-date with changes in client needs, procedures, and relevant products

**What’s in it for you?**

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including performance based bonuses, flexible benefits and competitive compensation
- Leaders who support your development through coaching and managing opportunities
- Work in a dynamic, collaborative, progressive, and high-performing team
- A world-class training program in financial services

**Job Skills**

Adaptability, Business Development, Client Centricity, Communication, Critical Thinking, Curiosity, Financial Acumen, Practice Management

**Additional Job Details**

**Address**:
401 GEORGE ST N:PETERBOROUGH

**City**:
PETERBOROUGH

**Country**:
Canada

**Work hours/week**:
37.5

**Employment Type**:
Full time

**Platform**:
PERSONAL & COMMERCIAL BANKING

**Job Type**:
Regular

**Pay Type**:
Salaried

**Posted Date**:
2025-04-04

**Application Deadline**:
2025-04-18

**I**nclusion** and Equal Opportunity Employment**

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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