Customer Service Representative

10 hours ago


Kingston, Canada Lifemark Health Group Full time

**Customer Service Representative - Lifemark Physiotherapy Blackburn & Taylor Kidd** **Permanent Full-Time** **Location: 790 Blackburn Mews** **Kingston, Ontario** Are you passionate and dedicated to making a positive impact on people’s health and wellness? Do you thrive on having the satisfaction of being on a driven team of industry experts and building a reputation for being one of the best in the industry with exceptional standards of work and quality? Do you want to feel valued and have the support of our understanding Clinic Director? If so, come and join us at **Lifemark Physiotherapy Blackburn & Taylor Kidd**, a **Lifemark Health Group **company, Canada’s premier, largest, and most comprehensive healthcare management organization. We believe when you move better, you feel better. This is at the heart of everything we do, and we are seeking a Customer Service Representative who shares this same philosophy. - At Lifemark, we walk the talk of our company's **Core Valu**es: **"We have fun," We strive for simplicity," We trust each other to do the right thing," We go the extra kilometre," and "We belong here."** **Why Lifemark?** - Opportunity to work with a multi-disciplinary team of clinicians and the satisfaction of being on a driven team. - Flexibility in building your perfect schedule with our understanding Clinic Director. - Competitive compensation with an excellent benefits package for permanent employees. - Shoppers Drug Mart Employee discount. - Employee Stock Purchase Plan. - Paid Vacation and Wellness days. - Employee Referral Bonus Program. - Educational Allowance - Pathways for leadership opportunities. - Opportunities for mentorship as well as a positive and comforting work environment. - Nationally recognized brand with a strong digital presence. **Qualifications & Core Competencies**: - High School Diploma, G.E.D. or equivalent - Must be fluent in both English & French language - Excellent customer service skills and telephone etiquette - A high degree of organizational and multi-tasking skills in a busy and fast-paced work environment, preferably with 1-3 years of work experience in a private clinic setting - Excellent communication and interpersonal skills - Computer savvy and data entry skills in a physiotherapy clinic setting will be an asset but not required. - Flexible and adaptable to change **Key Functions and Responsibilities**: - Answer telephone calls, greet patients and visitors upon arrival, and provide excellent customer service for all questions or concerns. - Coordinate a detailed and accurate intake of information on the patient's first visit to the clinic and throughout their treatment plan. - Assist patients with completing paperwork at the clinic to avoid errors and inaccurate information. - Coordinate scheduling of patient appointments and maintain the patient's medical record. - Collect payment at the time of service. - Track coverage for all funding streams to ensure approval - Complete data entry and billing - Provide administrative support to the Care Coordinator Manager and Clinic Director. - We have gone above and beyond to ensure the safety of our patients and employees with PPE provided, the spacing of patients, screening, and more. Extensive safety protocols and procedures have been put into place and are mandatory._- Lifemark promotes equal employment opportunities for all job applicants, including that self-identifying as a member of the following groups: Indigenous peoples, Newcomers to Canada, and Visible minorities._ **_ **_careers_



  • Kingston, Canada John's Auto Service Full time

    Job Overview: We are seeking a Customer Representative to join our team. As a Customer Representative, you will be the first point of contact for our customers, providing exceptional service and resolving inquiries to ensure customer satisfaction. Initial Duties: - Greeting and interacting with clients - Answering phone calls - Scheduling appointments -...


  • Kingston, Canada TWO MEN AND A TRUCK Full time

    Looking for a qualified customer service representative for your business? Feel free to use this copy-paste friendly template as is or customize it based on your specific requirements. **Main Responsibilities of a Customer Service Representative**: - Serves customers by providing all necessary service and product information. - Resolves service and product...


  • Kingston, Canada TWO MEN AND A TRUCK Full time

    Looking for a qualified customer service representative for your business? Feel free to use this copy-paste friendly template as is or customize it based on your specific requirements. **Main Responsibilities of a Customer Service Representative**: - Serves customers by providing all necessary service and product information. - Resolves service and product...


  • Kingston, Canada U-Haul Full time

    **Location**: 2459 Princess St, Kingston, Ontario K7M 3G1 Canada START TODAY, GET PAID TODAY! New hires eligible for BONUS! Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Technician. As a Customer Service Representative, you will work as part of a supportive team...


  • Kingston, ON KK X, Canada Food Service Direct Logistics Full time

    We seek a dedicated and customer-focused individual to join our Customer Service team. As a Customer Service Representative, you will play a vital role in ensuring our customers receive top-notch support and service. This role offers a remote work environment, allowing you the flexibility to work from home. Experience with Zendesk or similar customer service...


  • Kingston, Canada U-Haul Full time

    Location:2459 Princess St, Kingston, Ontario K7M 3G1 CanadaAre you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and...


  • Kingston, Canada Circle K Full time

    Store 3000808: 451 Division Street, Kingston, Ontario K7K 4A8 We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. As a Customer Service Representative, you will enjoy: - Flexible schedules - Large, stable employer - Fast...


  • Kingston, Ontario, Canada U-Haul Full time

    Location:2459 Princess St, Kingston, Ontario K7M 3G1 CanadaAre you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and...


  • Kingston, Canada Martin Group Full time

    **Client Services Representative (CSR)** **Job Summary**: **Responsibilities**: - to contribute to the success and growth of your property you will: **Customer Service** - Consistently provide outstanding customer service. - Whether over the telephone or in person, use consultation-based sales to grow the customer base. Ü Ask questions to gain insight...


  • Kingston, Canada Sigrid's Natural Foods Full time

    We are looking for a Customer Service Representative to join our team! If you like working with people and have a naturally friendly disposition, you will love this job! Your main responsibilities will be to provide positive customer service, cash management, and be a new member of our awesome team. **Responsibilities and Duties** - Managing transactions...