Operations Manager

5 days ago

Ayr, Canada Custom Truck One Source Full time

**Custom Truck One Source (CTOS)**127 Earl Thompson Place, Aye, ON N0B1E0

**_ Hiring a Operations Manager_**with a background in Utility Trucks & Equipment or closely related business.

You will oversee the Service, Parts and Rental departments for the branch and effectively communicate with the Regional Vice President to establish production/service goals.
- CTOS facility in Ayr, Ontario is a state-of-the-art production & service center spanning over 9,500 square feet.
- Monday - Friday, 7:00am - 5:00pm (Saturdays and OT as needed.)
- Competitive Base Salary, Bonus Eligible and Vehicle Allowance

**THE IDEAL CANDIDATE**

You are well-versed in the heavy equipment business, possessing a passion for being a proactive part of solutions. Your high standards set an example for leaders and colleagues, emphasizing collaborative work with the utmost integrity.

**PRIMARY RESPONSIBILITIES**
- Collaborate with the Regional Vice President to establish production/service goals.
- Review financial statements, sales reports, activity reports, and other KPIs to measure productivity and goal achievement.
- Evaluate departmental and site performance, devising improvement plans.
- Communicate effectively with Department Managers and teams to efficiently build, service, and repair heavy equipment.
- Review and approve estimations and repair orders with the service and production team.
- Allocate budget resources for supplies, equipment, marketing, and personnel.
- Organize and lead weekly meetings to assess accomplishments, upcoming tasks, and anticipated challenges.
- Identify training and hiring needs and communicate departmental issues to Human Resources.
- Uphold and enhance the safety culture, ensuring employees adhere to safety best practices.
- Oversee Quality Control to ensure compliance with company quality standards and improve service and production processes to minimize errors.
- Monitor rental efficiency for timely turnaround and high utilization.
- Supervise parts operations, managing parts inventory and excess levels.
- Support sales teams to drive revenue.
- Ensure the facility is clean and presentable to customers and vendors.
- Participate in monthly site performance reviews.

**QUALIFICATIONS**

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

**Education & Experience**
- High school diploma or equivalent.
- Professional and Technical knowledge of aerial vehicles, equipment, and heavy & light-duty trucks.
- Previous management experience.
- Valid Driver’s License required.

**Key Traits**
- Extremely detail-oriented and accurate.
- Able to work in a fast-paced environment.
- Skillful in setting priorities and adapting to changing work priorities.
- Self-sufficient and driven.
- Punctual with a strong attendance record.
- Professional personal appearance.

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