Contract Manager

At Rogers, the entrepreneurial spirit is part of our DNA. Our Rogers Business teams help foster and grow the Canadian economy by supporting businesses of all sizes. From small to large-scale enterprises, our teams help deliver innovative technology, network services, and a suite of solutions to help them succeed. We offer Canada’s largest and most reliable 5G network for our customers and are proud leaders in wireless private networking and IoT We continuously expand and evolve our networks, invest in new technology capabilities, and invest in our people to serve our business customers and their communities.

Come play a key role in driving the future of business innovation in Canada. We are looking for team members with a passion for delivering industry-leading value to customers and supporting businesses in the communities where we live and work.

Are you up for the challenge? If so, consider the following opportunity:
The Rogers Communications Contract Management team is looking for a dynamic bilingual individual to join our team of contract professionals that support contracting for our business customers and subcontractors. Reporting to the Director of Contracts & Deal Governance, the Contracts Manager will be responsible to support Rogers For Business’ Sales contractual activities at various steps of the sales process. Such contract support will include both customer contracts and vendor contracts, with a specific focus on complex accounts and contracts.

**What you will be doing**:

- Work with product, sales solutions and legal teams to help draft and negotiate various complex transactions involving Rogers’ business customers and subcontractors
- Recommend optimal contractual strategy and negotiation approach for complex deals
- Act as a liaison and focal point between legal and business teams to ensure risks identified by legal are understood, dispositioned and/or approved adequately by the business leadership
- Participate actively in contract related discussions with Customers and Vendors by explaining Rogers contractual terms, relaying internally Customer’s or Vendor’s legitimate concerns and making recommendations to leadership/relevant approvers of potential way forward with the best risk/opportunity balance
- In collaboration with other departments, Create customer-facing and subcontractor-facing Statement Of Works (SOW) for third party resale solutions to ensure scope, deliverables and pricing are well understood and consistent between the vendors and the customer SOWs
- Draft, with input from Product and Legal teams, agreement templates for new product launches
- Review RFPs and assist Bid Management team and Sales RFP’s evaluation and response
- Working with internal Rogers’ teams to ensure that all contractual deliverables are understood
- Proactively identify process or other improvement opportunities and be a change management champion as it relates to the Contracting strategy and practices of Rogers
- Develop and build trusted relationships with internal and external clients, legal teams, vendor management offices and other key stakeholders
- Develop KPI’s to measure contract performance and compliance
- Provide reporting and presentations to senior management on contract performance status and related issues
- Track and prioritize the escalation and resolution of all contract related risks and issues in a timely manner
- Assist with special projects as requested

**What you will bring**:

- Undergraduate degree in a technology and/or business field. Master’s degree or Legal degree preferred. Solid understanding of legal terms and conditions required
- 7+ years’ contractual experience (including complex contractual transactions), preferably in the telecommunications or IT industry
- 5+ years’ in SOW writing and editing will be considered an asset
- 7+ years’ experience negotiating and working with customer and vendor contracts
- Experience working in a B2B market is preferred
- Experience reviewing and responding to RFPs preferred
- Experience dealing with Public Sector an asset
- Bilingual fluency in French and English (written and oral) is necessary for this role
- Ability to thrive in a fast-paced environment with mínimal direction
- Strong prioritization and multitasking skills are required
- Strong business and legal acumen
- Strong oral communications and interpersonal skills
- Problem solving and critical thinking skills, along with an ability to manage problems logically and creatively to achieve the end goal

**Work Location: Anywhere in Canada where Rogers has a Corporate Office**

Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: Place Bonaventure-WFH (071), Montreal, QC
Travel Requirements: Up to 10%
Posting Category/Function: Sales & Professional Services
Requisition ID: 277410

Together, we'll make more possible, and these six shared values guide and define our work:

- Our people are at the heart