Clinic Manager

3 hours ago

Waterloo, Canada Waterloo Uptown Full time

Previous experience in a healthcare setting, preferably in a dental office, hospital, or medical office
- Knowledge of medical terminology and procedures
- Experience supervising staff and managing day-to-day operations
- Strong organizational skills

**Duties**:

- greet all clients promptly and courteously as they arrive at the clinic, checking them in and notifying the therapist
- respond to client’s inquiries providing knowledgeable and accurate information on a variety of topics including but not limited to membership, billing inquiries and scheduling
- process payment for treatments performed billing the client or direct bill client's insurance provider
- collect monies owing from clients after their treatment, processing cash, debit and credit transactions
- attend to the clinic's multi-line phone system, answering calls in a timely and friendly manner, responding to inquiries and providing information as requested
- book appointments over the phone and in person according to the clinic's booking policy and procedures
- contact clients with reminder calls of their upcoming appointments, advising of any pertinent appointment specific information such as payments or charges
- Reschedule appointments as necessary
- ensure the reception area, waiting room, hallway, treatments rooms, washroom(s), staff room are clean and tidy
- pull and file client charts daily to ensure efficient operations and prepare for the following business day
- perform any tasks and duties as assigned from time to time by management in a timely and accurate manner
- assisting with recruitment and hiring of GSA’s and RMT’s
- creating GSA front desk work schedule, coordinating shift changes and scheduling conflicts
- reordering products and supplies when needed
- oversee membership conversions and PAD charges
- overseeing and tracking reimbursement from insurance companies
- handing and de-escalation of client complaints and issues

**Job Types**: Full-time, Permanent

Pay: From $19.00 per hour

Expected hours: 20 - 40 per week

Additional pay:

- Bonus pay

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Store discount

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday
- Weekends as needed

**Experience**:

- Office management: 1 year (required)

**Language**:

- English (required)

**Location**:

- Waterloo, ON N2J 1P5 (required)

Work Location: In person

Application deadline: 2025-05-12
Expected start date: 2025-06-01

  • Part Time Clinical Assistant/orthotic Lab Help

    2 weeks ago

    Waterloo, Canada Waterloo Foot Clinic (Uptown) Full time

    We are seeking a Part-Time Clinical Assistant/Orthotic Lab Help to join our busy clinic in Waterloo (UPTOWN LOCATION) Duties and responsibilities will include, but are not limited to: - Cleaning and set up of the treatment rooms, sterilization of instruments, and maintaining podiatric equipment - Facilitating clinic work flow by bringing patients to rooms...

  • Part Time Clinical Assistant

    1 week ago

    Waterloo, Canada Waterloo Foot Clinic (Uptown) Full time

    Hours Needed: Tuesdays 12:00pm-4:00pm Duties and responsibilities will include, but are not limited to: - Cleaning and set up of the treatment rooms, sterilization of instruments, and maintaining podiatric equipment - Facilitating clinic workflow by bringing patients to rooms and communicating with practitioners and other staff member - Assisting with...

  • Part-Time Clinical Assistant

    1 week ago

    Waterloo, ON NL R, Canada Waterloo Foot Clinic Full time

    We are seeking a Part-Time Clinical Assistant to join our busy clinic in Waterloo.Availability for:Wednesdays 4-8pmThursdays 9-4:30pmOther Shifts As Needed (Covering Vacation, Sick Days, Clinic Need, Etc)Duties and responsibilities will include, but are not limited to:Cleaning and set up of the treatment rooms, sterilization of instruments, and maintaining...

  • Full-Time Clinical Assistant

    1 week ago

    Waterloo, ON NL R, Canada Waterloo Foot Clinic Full time

    Waterloo Foot Clinic is one of Canada's largest Chiropody clinics, and our team works together to provide the highest level of care for all patients. Chiropodists, or Foot Specialists, are medical professionals who focus primarily on the foot and ankle. We assess a number of issues not limited to: ingrown toenails, fungal issues, sports injury and...

  • Clinical Marketing Manager

    2 weeks ago

    Waterloo, Canada Mespere Lifesciences Inc. Full time

    Mespere is currently seeking a Clinical Marketing Manager who will be responsible for promoting Mespere’s products to Doctors/Hospitals and provide clinical education to our international business partners. Full training will be provided by the company. Our ideal new colleague should possess strong interpersonal, listening, and persuasive communication...

  • Clinic Nurse

    7 days ago

    Waterloo, Ontario, Canada CarePartners Full time

    Who We AreSign-on Bonus of up to $1500CarePartners is one of Ontario's largest, most reputable and well-established accredited home health care providers, providing nursing, personal support, home support, palliative, therapy and rehabilitation support services for patients of all ages across urban and rural Ontario. We visit approximately 80,000 patients...

  • Clinic Nurse

    3 days ago

    Waterloo, Ontario, Canada CarePartners Full time

    Who We AreSign-on Bonus of up to $1500CarePartners is one of Ontario's largest, most reputable and well-established accredited home health care providers, providing nursing, personal support, home support, palliative, therapy and rehabilitation support services for patients of all ages across urban and rural Ontario. We visit approximately 80,000 patients...

  • Clinic Nurse

    1 day ago

    Waterloo, Ontario, Canada CarePartners Full time

    Who We Are Sign-on Bonus of up to $1500 CarePartners is one of Ontario's largest, most reputable and well-established accredited home health care providers, providing nursing, personal support, home support, palliative, therapy and rehabilitation support services for patients of all ages across urban and rural Ontario. We visit approximately 80,000...

  • Clinical Business Liaison

    1 week ago

    Waterloo, Ontario, Canada Parexel Full time

    When our values align, there's no limit to what we can achieve. At Parexel, we all share the same goal - to improve the world's health. From clinical trials to regulatory, consulting, and market access, every clinical development solution we provide is underpinned by something special - a deep conviction in what we do.Each of us, no matter what we do at...

  • Clinical Business Liaison

    2 weeks ago

    Waterloo, Ontario, Canada Parexel Full time

    When our values align, there's no limit to what we can achieve. At Parexel, we all share the same goal - to improve the world's health. From clinical trials to regulatory, consulting, and market access, every clinical development solution we provide is underpinned by something special - a deep conviction in what we do.Each of us, no matter what we do at...