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Volunteer Program Coordinator

2 weeks ago

Regina, Canada Habitat for Humanity Saskatchewan Full time

**Position Overview**
- **Transferable Skills**: Develop valuable skills in project management, leadership, and organizational abilities applicable across various career paths.
- **Mentorship and Professional Development**: Benefit from structured mentorship and professional development opportunities tailored to support your growth and career goals.
- **Networking Opportunities**: Connect with community leaders, industry professionals, and a diverse volunteer community to build lasting professional relationships.
- **Volunteer Management**: Gain practical, hands-on experience using volunteer management systems and databases.
- **Nonprofit Operations**: Understand the inner workings of nonprofit organizational processes and compliance requirements.
- **Communication Skills**: Strengthen interpersonal and professional communication abilities through meaningful engagement with stakeholders.
- **Conflict Resolution**: Learn effective strategies for addressing and resolving conflicts professionally.
- **Project & Event Coordination**: Develop competencies in planning and executing volunteer-related events and activities.

**Mindset**
- **Mission-Driven**: Strong commitment to Habitat for Humanity’s mission and values, with a passion for community service.
- **Collaboration**: Build and maintain positive relationships across teams and with volunteers to ensure alignment and inclusivity.
- **Adaptability**: Thrive in a dynamic environment, managing competing priorities and evolving needs with flexibility.
- **Attention to Detail**: Ensure accuracy in data tracking, program materials, and communications.
- **Proactive Problem-Solver**: Anticipate challenges and implement creative and effective solutions.
- **Accountability**: Take responsibility for program outcomes and decisions, ensuring organizational objectives are met.
- **Confidentiality**: Handle sensitive information with discretion and uphold the integrity of organizational and stakeholder data.

**Key Responsibilities**

Volunteer Program Development
- **Program Creation**: Develop a structured volunteer program aligning with Habitat Canada standards; create foundational documents, volunteer handbooks, policies, and workflows.
- **Recruitment & Scheduling**: Serve as the primary contact for volunteers; coordinate recruitment, screening, onboarding, and manage volunteer scheduling across builds, ReStore operations, and events.

Training & Onboarding
- **Material Development**: Create onboarding and training materials, including general orientation, mandatory training modules, and supervision guides for managers.
- **Implementation**: Conduct onboarding and training sessions ensuring volunteers clearly understand their roles and responsibilities.

Tracking & Data Management
- **Data Systems**: Implement and manage volunteer tracking databases, maintaining confidentiality and accuracy of volunteer records and documentation.
- **Compliance**: Ensure accurate record-keeping aligned with national volunteer management guidelines.

Volunteer Engagement Initiatives
- **Communication & Recognition**: Develop and execute volunteer recognition strategies, including planning appreciation events to foster engagement and retention.
- **Conflict Resolution**: Address volunteer inquiries and resolve conflicts professionally and effectively.

Cross-Department Collaboration
- **Role Development**: Collaborate closely with internal departments, particularly ReStore managers, to design meaningful volunteer roles aligned with organizational priorities.
- **Supervision Training**: Develop volunteer supervision and training modules specifically tailored for managers and front-line staff.

Program Evaluation & Continuous Improvement
- **Performance Review**: Evaluate program effectiveness through regular data analysis, reporting insights, and identifying opportunities for improvement.
- **Recommendations**: Provide strategic recommendations for sustaining and enhancing volunteer engagement beyond the summer period.

**Skills**
- **Organizational Skills**: Ability to structure and manage new program initiatives effectively, balancing multiple tasks and deadlines.
- **Communication & Conflict Resolution**: Strong verbal and written communication skills, including effective conflict resolution.
- **Database Management**: Comfortable managing volunteer data accurately and confidentially.
- **Microsoft Office Suite**: Proficiency in Word, Excel, PowerPoint, and Outlook.
- **Event Coordination**: Experience or capability in planning and executing volunteer-related events.
- **Technology Proficiency**: Comfortable learning and utilizing volunteer management systems, video conferencing, and shared workspace tools like Microsoft Teams.

**Experience & Education**
- Current post-secondary student, preferably in community development, volunteer management, social sciences, or related fields.
- Previous experience coordinating or participating in volunteer activities strongly preferred.
- De