Service Coordinator/accounts Receivable

4 days ago

Headingley, Canada Duncalfe Mechanical Ltd. Full time

⁠ Managing and coordinating all aspects of service operations, including scheduling, dispatching, and customer service.
- Assigning service tasks to technicians, considering factors such as proximity, skill level, and workload.
- Allocating resources efficiently to maximize productivity and minimize downtime, balancing the workload among team members.
- Tracking the progress of service requests and appointments, ensuring that they are completed within the agreed-upon timeframe.
- Resolving any issues or conflicts that may arise during service delivery, finding solutions to ensure customer satisfaction.
- Maintaining accurate records of service requests, work orders, and customer interactions
- Preparing invoices for completed services, ensuring accuracy in billing, and resolving any billing discrepancies.
- Providing training and support to technicians, helping them develop the skills and knowledge needed to perform their duties effectively.

Pay: $16.00-$24.00 per hour

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Headingley, MB R4H 0G2: reliably commute or plan to relocate before starting work (required)

Work Location: In person

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