Uniform/tactical Security Training Supervisor

Blackbird Security Inc is looking to hire a **Uniform/Tactical Security Training Supervisor **in **Kitchener-Waterloo & Cambridge, ON.**

**Role Summary**:
Join our team as a Uniform/Tactical Security Training Supervisor, and play a pivotal role in ensuring the ongoing success of Blackbird Security Inc. in delivering top-notch services to our clients in Toronto. As the supervisor, you’ll be instrumental in building and leading a high-performing Security team, providing the necessary training and support to equip them for their responsibilities in the field.

**What’s in it for you?**
- Competitive wages
- Flexible schedules
- Paid training and growth opportunities to excel in your role
- Career advancement opportunities through internal promotions
- Recognition programs and bonuses
- GoodLife Fitness Gym Membership: Enjoy a 25% discount on all membership tiers, $0 enrollment fees, and the ability to share membership with a family member after completing the probationary period.

**Responsibilities**:

- Fully support the Management Team in operational functions of various sites
- Knowledge of company/ client policies to deliver superior quality of operational services and to ensure the well-being and preparedness of guards
- Ensure site staff is fully trained, well-dressed, and possess the necessary knowledge to comprehend and follow their duties and responsibilities
- Ensure guards are following Post-Orders and adhering to company and client policies
- Mentor guards to ensure high quality services are being provided
- Regular duty shifts will be part of your schedule
- Ensure all staff understand how to complete and file regular site and duty reports accurately, professionally, and in a timely fashion
- Assume leadership and maintain positive working relationships with site guards
- Provide excellent customer service to our clients, customers and patrons
- Perform safety and security duties with the highest standards of professionalism and integrity
- Complete incident reports and all required documentation for security purposes.
- Identify security violations/ threats, diffuse volatile situations and intervene accordingly, adhering to company policies
- Respond to emergencies and escalate to law enforcement agencies as required
- A Valid Ontario Security License
- Experience with arrests and detainments is an asset
- Retail security experience is an asset
- Supervisory experience is required
- Training experience is preferred
- Valid Driver’s License and own vehicle is an asset
- Excellent communication skills, both written and spoken.
- Willingness to attend meetings and improve skills
- Ability to work without close supervision
- Valid Use of Force Certification is an asset
- **About us**_
- Make a difference by joining Canada’s fastest
- growing National Security Company. We offer opportunities for personal and professional growth through career development pathways, mentorship by our dedicated management team, flexible schedules and competitive wages._
- We are a National Canadian security company servicing clients coast to coast with major branches across Canada's all 10 provinces. We are committed to bettering the community by providing excellent security services which fit the unique needs of our clients and the communities we serve. Our reputation is built by exceeding standards of performance and providing superior customer service to our clients. We provide security services to a wide-range of clients from retail stores, high-end retail stores, residential buildings, campuses, municipal offices, warehouses and many more._
- **Join our dedicated security team today**_

**Job Types**: Full-time, Permanent

Pay: $20.00-$22.00 per hour

Expected hours: No less than 40 per week

**Benefits**:

- Dental care
- Flexible schedule
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Every Weekend
- Monday to Friday
- Morning shift
- Weekends as needed

Ability to commute/relocate:

- Kitchener-Waterloo, ON: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

- Do you possess your own vehicle?

**Experience**:

- Security: 1 year (required)
- Supervisor: 1 year (required)
- Training: 1 year (preferred)
- Undercover Loss Prevention/Retail Security: 1 year (preferred)

Licence/Certification:

- Security License (required)
- Use of Force Certification (preferred)
- Driving Licence (preferred)

Willingness to travel:

- 50% (preferred)

Work Location: In person