Production Manager

The Aga Khan Museum connects cultures and communities through the arts. The Museum's mission is to spark wonder, curiosity, and understanding of Muslim cultures and their connection with other cultures.

The Toronto-based Museum promotes pluralism through art, storytelling, and enlightened encounters, across cultures. Using traditional and contemporary art as well as performing arts as a force for positive change, the Museum's vision is to impact lives and contribute to more inclusive and peaceful societies. The Museum acts as a global learning hub, playing a unique and pivotal role in building connections between people and communities locally, nationally, and internationally.

**PURPOSE OF POSITION**

**KEY RESPONSIBILITIES**

**A. REGULAR RESPONSIBILITIES**
- Understanding the technical range and potential of the Aga Khan Museum Auditorium and other public spaces for all programming - including Education, and Special Events.
- Overseeing and provide guidance/expertise in expectations for lighting, sound system and rigging for Museum performances.
- Managing the provision of production services to exhibitions, performing arts programming, education, private hires, and special events.
- Overseeing the recruitment and management of crew in close collaboration of the Technical Director and Production Coordinator relevant to the shows and verifying timesheets.
- Developing and managing event/show/performance-specific budgets (HR/equipment) and providing guidance on quotes for AV requirements for such activities and private hire events.
- Establishing a framework or system that assesses the risks related to programs/events and ensures that steps have been taken to mitigate the risks.
- Preparing the production plan of shows and performances - liaising with the production personnel of the group - pre-event; during event; post-even as well as managing all set-up.
- Ensuring the Production Coordinator has established a minute-by-minute schedule for all events and executes events from a technical perspective.
- Liaising with vendors for the delivery and pick-up of rented equipment and consultants involved in supplying and guiding digital content production and broadcasting.
- Supporting all departments, in collaboration with the Technical Director, to plan and manage the technical production requirements (AV, lighting, rigging, technical plans and plots, including capturing and broadcasting digital content as required) of their events and installations.
- Maintaining the auditorium and related equipment, as well as other AV equipment throughout the Museum (e.g., Diwan, Patron's Lounge, Classrooms, Meeting Rooms, and any outdoor equipment). This includes ensuring that daily, weekly, and monthly minor repairs and maintenance are performed.
- Liaising with the Marketing and Communications department as well as relevant programing departments in the creation of digital content for multiple purposes in the Museum, including for uploads on the website.
- Overseeing the digitizing of existing and archived content (exhibitions, lectures, performances, etc.) and liaising with Marketing and Communications to upload on the website.
- Any other duties assigned by the line manager.

**B. PERIODIC RESPONSIBILITIES**
- Developing and updating polices and standard operating procedures relating to staff, crew, and vendor activities.
- Scheduling crew and managing vendors for maintenance as appropriate.
- Developing and maintaining a preventative and deferred maintenance schedule.
- Participating in (and at times leading) and act as key contributor on teams facilitating the production and broadcasting/disseminating of digital content.

**QUALIFICATIONS & EXPERIENCE**:

- Bachelor's degree in a relevant field with minimum 5 years' proven experience in the performing arts sector and an expert within his/her field with specialized knowledge and interest in lighting, sound, video or equivalent combination of education, training, and experience.
- In addition to staff management and financial skills, the Production Manager must have detailed knowledge of all production disciplines (both live and digital productions) including a thorough understanding of the interaction of these disciplines during the production process. This may involve dealing with matters ranging from the procurement of staff, materials, and services, to freight, customs coordination, telecommunications, labour relations, logistics, information technology, government liaison, venue booking, scheduling, event operations management, and managing delay problems and workplace safety.
- Excellent communication skills and the ability to effectively convey technical details to non-technical personnel and clients.
- Gregarious in nature, a natural problem solver with a genuine interest in providing outstanding customer service.
- Experience in managing a crew; responsible for building a reliable roster of technical experts skilled in video, sound, lighting, stage managing, an