Representative, Customer Service New

2 weeks ago

Kitchener, Canada Definity Financial Corporation Full time

Job ID : 7340
Category : Sales & Distribution
Brand : Definity
Regular/Temporary : Regular
Fulltime/Parttime : Full Time
Location : Kitchener, Canada
Posting Range : $42,400 - $78,100

**What can you expect in this role?**
- Are you a service and sales-oriented team player? Do you excel when working with a great team in a supportive environment? If you answered yes, then we have just the opportunity for you
- Use your superior communication to assist customers in a way that they will understand
- Promote and describe our products and programs to our customers
- Achieve and maintain appropriate service levels
- Gather relevant information to process inquiries quickly and accurately
- Influence customer loyalty through professionalism and solidify relationships by following through on commitments
- Utilize effective sales closing techniques to achieve desired business growth

**What do you bring to the role?**
- Completed a university degree OR 2-3-year public college diploma OR CIP designation
- Proven success in a professional sales and customer service role
- Must already possess a General Insurance Agent's License
- Fluently bilingual in English and French is an asset
- Professional, friendly, and courteous in all interactions with both customers and co-workers
- You pride yourself on delivering the highest level of customer service
- You perform well in a fast-paced environment and remain calm under pressure
- You have good analytical and negotiating skills
- Not only are you comfortable with change, but you also welcome it
- You are proficient with computer software, including Microsoft Office suite

**The hours of operation are 8:00 a.m. to 6:30 p.m.

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