Fraud Deterrence Analyst
1 week ago
Requisition ID: 159617 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: **What you'll be doing...** As a Fraud Deterrence Analyst, you will be responsible for the detection and prevention of suspected fraud incidents through review of case/alerts created by Fraud Deterrence alert system(s), considering time sensitivity and exposure to financial and/or reputational and/or legal and/or regulatory risk.. The Analyst will champion a customer focused culture while reviewing customer account information, investigate item(s), identify fraud through completions of thorough review, and act on case/alerts effectively to ensure risk to the Bank is minimized. **Is this role right for you? In this role you will**: - Contribute to the overall effective and efficiency of the department by maintaining ownership of work received through case/alert systems and identifying, investigating, and escalating new fraud patterns that are identified using various systems - Assist the department in identifying potential fraud trends to reduce losses and costs to the Bank - Identify, analyze, and recommend changes to current department processes that may increase Customer Satisfaction and/or efficiencies within the department - Understand how the Bank's risk appetite and risk culture should be considered in day-to-day activities and decisions - Actively pursue effective and efficient operations, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk **Do you have the skills that will enable you to succeed in this role? - We’d love to work with you if you have**: - Strong analytical skills to make rational and logical deductions at times with limited information; the ability to gather, analyze organize, document and present large volumes of information in a succinct and organized manner - Existing banking experience with previous Fraud or Commercial experience an asset; understanding of Retail, Small business and Commercial Banking activity and practices. - Working knowledge of the tools used (e.g. Pega, Data Warehouse, D3, PRM 9.0, Net Connect, Certapay s-Client, Intralink including UTR filing, etc.). - Thorough knowledge of the Bank's systems (e.g. CIS, KS, KT, FFT, AS400, etc.). - Excellent verbal and written communication skills. Fluency in English and French is considered a strong asset **What’s in it for you?** - A role where you’ll have a huge positive impact, protecting our customers - A rewarding career path with diverse opportunities for professional development - Internal training to support your growth and enhance your skills - An inclusive working environment that encourages creativity, curiosity, and celebrates success Location(s): Canada : Ontario : North York Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.
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Fraud Deterrence Analyst- 6 Month Contract
5 days ago
North York, Canada Scotiabank Full timeRequisition ID: 155144 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: **Accountabilities** - Champions a customer focused culture to deepen customer relationships and leverage broader Bank relationships, systems and knowledge. Ensure that the customer service provided is of the...
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Bilingual Fraud Detection Analyst
2 weeks ago
North York, Canada Scotiabank Full time**Requisition ID**: 130190 Tangerine is Canada’s leading direct bank. We offer flexible and accessible banking options, innovative products, and award-winning Client service. The reason why Tangerine employees come to work each day is to help Canadians live better lives. We focus on making a difference in our communities, and that includes our own...
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Team Lead, Fraud Detection
2 weeks ago
North York, Canada Scotiabank Full timeRequisition ID: 161219 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **Position: Team Lead, Fraud Detection, Fraud Management Operations** **_ Purpose_** Leads and develops a team of Senior Fraud Detection Analysts in the Fraud Management Operations in Canada, ensuring business strategies, plans and...
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North York, Canada Scotiabank Full timeRequisition ID: 166641 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **Position: Bilingual Team Lead, Fraud Detection, Fraud Management Operations** **_ Purpose_** Leads and develops a team of Senior Fraud Detection Analysts in the Fraud Management Operations in Canada, ensuring business strategies,...
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Bilingual (French) Fraud Detection Analyst
4 days ago
North York, Canada Scotiabank Full time**Requisition ID**: 155389 Tangerine is Canada’s leading direct bank. We offer flexible and accessible banking options, innovative products, and award-winning Client service. The reason why Tangerine employees come to work each day is to help Canadians live better lives. We focus on making a difference in our communities, and that includes our own...
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Fraud Detection Analyst- Part-time/overnight
1 week ago
North York, Canada Scotiabank Full timeRequisition ID: 127488 Join the Global Community of Scotiabankers to help customers become better off. **_ When you join Scotiabank, you’re part of an internationally recognized, award-winning workplace!_** - Looking for a hybrid role? We have the job for you! We want you to join our team and have the ability to work the way you want! Hybrid means we are...
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Bilingual (French) Inbound Fraud Advisor
2 days ago
North York, Canada Scotiabank Full timeRequisition ID: 124541 Join the Global Community of Scotiabankers to help customers become better off. **_ When you join Scotiabank, you’re part of an internationally recognized, award-winning workplace!_** - Looking for a hybrid role? We have the job for you! We want you to join our team and have the ability to work the way you want! Hybrid means we are...
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Claims Analyst
2 days ago
North York, Canada Scotiabank Full timeRequisition ID: 159917 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **PURPOSE OF JOB** The Fraud Claims Analyst is responsible for reviewing fraud claims to ensure Bank losses are minimized by taking action to confirm that legitimate cardholder activity is not absorbed by the Bank and that...
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Employee Monitoring Analyst
2 weeks ago
North York, Canada Scotiabank Full timeRequisition ID: 161502 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **Accountabilities**: Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge. This role is sensitive and will work to analyze confidential employee alerts...
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Bilingual (French) Claims Analyst
2 days ago
North York, Canada Scotiabank Full timeRequisition ID: 160282 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: **_ Purpose:_** Contributes to the overall success of the Fraud Claims & Support Services team in Canada for the resolution and processing of all card payment disputes, merchant chargebacks and some fraud claims...