Customer Service Representative: Intake

1 week ago

Ottawa, Canada Ottawa Humane Society Full time

**Customer Service Representative: Intake**

Under the direction of the Supervisor: Customer Service, the Customer Service Representative: Intake is responsible providing consultation and support for OHS clients seeking OHS lost and found services and services of the Municipal Animal Shelter (MAS).

The hourly wage range is $20.32 - $24.72 as per our collective agreement.

**What would you do?**
- Ensure professional intake and discharge of animals
- Assess and document the health and behavior of incoming animals
- Examine all in-coming animals are thoroughly for identification
- Research all possible avenues to match an animal to its owner
- Be aware, and make use, of relevant online and community resources
- Maintain the MAS area, facilities and equipment
- Accept and manage OHS payments and donations as required
- Enter and maintain data integrity in Raiser’s Edge and Chameleon
- Support the activities of coworkers, volunteers, students and work placements a provide orientation and training as required
- Be thoroughly familiar with pertinent legislation, regulations, guidelines, OHS policies and good animal care practices
- Produce and maintain accurate reports, records and files
- Participate in supervision, evaluation, training and other meetings as required
- Participate in the identification and evaluation of OHS program goals and objectives
- Participate in professional development opportunities
- Represent OHS in a professional manner
- Participate in public relations and promotional activities as required
- Will be required to assume some of the responsibilities of Customer Service Representative: Adoptions
- May be required to assume some of the responsibilities of the Supervisor: Customer Service or Coordinator: PAL

**What are we looking for?**
- Secondary school diploma or equivalent
- Minimum of one year experience in customer service
- Animal handling experience preferred
- Proficiency in Microsoft Office Suite
- Professional proficiency in spoken and written English and French is preferred

**Working Conditions/Physical Requirements**:

- Employee may be required to work evening, holiday and weekend shifts
- Employment is conditional upon the ability to provide services in a safe manner, including, but not limited to, lifts and transfers of large animals and interaction with potentially aggressive animals
- Employee will be required to wear a uniform designated by the employer
- Employment is conditional upon maintaining confidentiality of OHS information
- Employment is conditional upon the ability to work around all species of animals safely

**Job Type**: Part-time

**Salary**: $20.32-$24.72 per hour

Ability to commute/relocate:

- Ottawa, ON: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (required)

**Language**:

- French (preferred)

Work Location: In person

  • Customer Service Representative: Intake

    1 day ago

    Ottawa, ON KE A, Canada Ottawa Humane Society Full time

    Job PurposeThe Customer Service Representative (CSR): Intake is responsible providing consultation and support for OHS clients seeking OHS lost and found services and services of the Municipal Animal Shelter (MAS).Duties and ResponsibilitiesEnsure professional intake and discharge of animalsAssess and document the health and behaviour of incoming...

  • Customer Service Representative

    1 week ago

    Ottawa, Canada Lifemark Health Group Full time

    **Customer Service Representative** - Location: 1585 Tenth Line Road - Schedule: Part-Time The Customer Service Representative is responsible for fostering a strong relationship between the clinic and its customers, including patients, staff, funders and referral sources. This is achieved by efficiently providing administrative support and coordinating...

  • Customer Service Representative

    1 week ago

    Ottawa, Canada Speedy Auto Service Full time

    Speedy Auto Service has an immediate opening for a Customer Service Representative! If you are known for your interpersonal skills and are looking to grow in a fast-paced work environment, this could be your chance to launch a great career. A day in the life of a Customer Service Representative at Speedy Auto Service: - Greet and welcome clients using the...

  • Customer Service Representative

    1 week ago

    Ottawa, Canada Lifemark Health Group Full time

    **Customer Service Representative** **-** *** **Pro Physio - Active Aging & Rehab** **Casual Part-Time** **Location: 1145 Bridge St** **Manotick, Ontario** Are you passionate and dedicated to making a positive impact on people’s health and wellness? Do you thrive on having the satisfaction of being on a driven team of industry experts and building a...

  • Customer Service Representative

    2 weeks ago

    Ottawa, Canada Lifemark Health Group Full time

    **Customer Service Representative** **-** *** **Ottawa Sport Medicine Centre** **Casual Part-Time** **Location: 1370 Clyde Avenue** **Ottawa, Ontario** Are you passionate and dedicated to making a positive impact on people’s health and wellness? Do you thrive on having the satisfaction of being on a driven team of industry experts and building a...

  • Customer Service Representative

    2 weeks ago

    Ottawa, Canada Lifemark Health Group Full time

    **Customer Service Representative** **-** *** **Pro Physio & Sport Medicine Centres Bank** **Permanent Full-Time** **Location: 1695 Bank Street** **Ottawa, Ontario** Are you passionate and dedicated to making a positive impact on people’s health and wellness? Do you thrive on having the satisfaction of being on a driven team of industry experts and...

  • Bilingual Customer Service Representative

    23 hours ago

    Ottawa, Ontario, Canada People Corporation Full time

    The Bilingual Customer Service Representative responds to inbound and outbound member inquiries via telephone and email. Sends requested documents to the member, as required. Intake of credit card and debit card payments for self-pay premiums.The Bilingual Customer Service Representative will:Respond to member inquiries: inbound phone calls, inbound emails,...

  • Customer Service Representative

    1 week ago

    Ottawa, Canada Lifemark Health Group Full time

    **Customer Service Representative -** **Pro Physio & Sport Medicine Centres Cedarview** **Permanent Full-Time** **Location: 4100 Strandherd Drive** **Ottawa, Ontario** Are you passionate and dedicated to making a positive impact on people’s health and wellness? Do you thrive on having the satisfaction of being on a driven team of industry experts and...

  • Customer Service Representative

    2 weeks ago

    Ottawa, Canada Lifemark Health Group Full time

    **Customer Service Representative -** **Pro Physio & Sport Medicine Centres Vantage** **Casual Part-Time** **Location: 876 Montreal Road** **Ottawa, Ontario** Are you passionate and dedicated to making a positive impact on people’s health and wellness? Do you thrive on having the satisfaction of being on a driven team of industry experts and building a...

  • Customer Service Representative

    1 week ago

    Ottawa, Canada Lifemark Health Group Full time

    **Job Title: Customer Service Representative** Location: Lifemark Physiotherapy Carlingwood Mall 2121 Carling Avenue Ottawa, Ontario Employment Status: Permanent Part-Time Schedule: Monday - Thursday (08:00 - 14:00) Rate Compensation: $16.55 - $17.85 per hour Are you ready to be part of a dynamic team of industry experts and make your mark as one of the best...