Front Counter

Position: Customer Service / Sales Associate

**Salary**: Starting $17.00 / per hour
Availability: Permanent Full Time, Start: As soon as possible
Hours: Monday-Friday, some Saturdays

**How to Apply**
We have a fast pace environment, and we are serious about finding a permanent good-fit team member that will compliment and add to our current team. We encourage you to learn more about us before you apply; browse our website. We are excited to meet you and grateful for your interest to join our team.

**Complete this form below, further instructions are found here.**
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- **About our Store**
The UPS Store #63 - Yonge & Sheppard, North York

Locally owned by an independent Franchisee. Our store has been around since 1993, and we have a strong foundation with our neighbourhood, with a long standing relationship with our customers. With us, we are a Small Business Service Centre in a Retail Store Environment and with a goal of building a great team that’s like family

We are gearing up for a FUN and busy Holiday Printing and Shipping season, and seeking out for a new team member who fits and will grow with our current team of two.
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- **Services we offer**
Full Business Service Centre that caters to not only Businesses, but any walk-in customers.
- Shipping - Domestic & International
- Packing
- Mailbox Rentals
- Printing
- Shredding
- Passport Photo & ID
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- **What we are looking for in a new team member & Job Responsibilities**
- **Live in the near vicinity of our store**:

- Free Parking is not available.
- **Great attitude is an absolute MUST**:

- **Have great communication skills**:

- **Tech Savvy**:

- min 50 WPM typing
- **Be able to lift 40lbs Daily**:

- Parcel moving - floor to counter, lifting, packaging of items for shipments
- **Ability to be on your feet throughout all shifts in a very fast pasted environment**:

- Walk to pick up / drop off print jobs and shipments (5-20 min walks)
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- Cashier experience
- POS, Point of Sale experience
- Able to work various retail shifts and work some Saturdays
- Desire to serve the community
- Self Leadership and Honest “Do the right thing” values
- Humble and coach-able, eager to grow personally and professionally
- Maintain Clean, Organized, Safe and Flowing store environment
- Once fully trained, potential open and closing
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- **What a day on the job might look like**
Working in our environment requires knowledge of all of our services we offer. You will help and service a customer from when they walk into the store, until they walk out.
- Sort mail for our Mailbox Holders
- Release packages for customers picking up, UPS or DHL
- Accept deliveries from courier drivers
- Take Passport & ID Photos
- Cash out customers
- Process shipments with possible packing. Look up country restrictions on certain items, as not all countries allow all items to be sent.
- Answer phone calls, give quotes on printing and shipping
- Use machines, printing, laminating, binding, scanning, faxing
- Stock supplies, collect end of day garbage, vacuum
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Work Remotely
- No

**Salary**: $17.00-$18.00 per hour

Schedule:

- 8 hour shift
- Weekend availability

COVID-19 considerations:
Following City / Provincial health guidelines

Application question(s):

- Do you have past experience that relates to any of the services we offer at the store? If so, please explain.

**Experience**:

- sales: 2 years (preferred)
- customer service: 2 years (preferred)