Commercial Account Executive, Agentforce Toronto

Job Category

Sales

Job Details

**About Salesforce**

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you’ve come to the right place.

Salesforce Agentforce, our flagship innovation, harnesses the power of real-time data analytics and AI to redefine Customer 360, enabling scalable, high impact customer interactions.

As a part of our Agentforce Specialist selling team, you will play a pivotal role in crafting customer engagement and delivering ground-breaking results We are looking for individuals with deep AI knowledge and strong experience in selling complex technology solutions, understanding cloud-based services, and designing B2B and B2C solutions. Collaborating with potential clients, you will dive deep into understanding their needs and challenges ultimately showcasing how Agentforce is the solve for their most critical business goals.

**What you’ll be doing**:

- Employ your wealth of sales knowledge, with new technologies, and AI modeling to identify and position Agentforce opportunities with potential customers.
- Collaborate and work closely Salesforce Sales team to find opportunities to drive Agentforce growth at current and new customers between 200-4500 employee headcount.
- Use your extensive knowledge of Salesforce particularly Agentforce to articulate to our customers how the Salesforce Product stack can deliver tailored solutions to transform their customer engagement while fitting within their existing architecture.
- Conduct comprehensive technical discovery to analyze sophisticated business problems and demonstrate how Agentforce’s capabilities can deliver impact at scale.
- Source and qualify Agentforce opportunities that fit our ideal customer profile.
- Demonstrate your adeptness at leading comprehensive discovery conversations, unearthing prospective customers’ critical business needs and resolving if and how Agentforce can be a solution.
- Conduct in-depth discovery sessions to assess client’s sophisticated business needs, demonstrating what Agentforce delivers as a detailed and scalable solution.
- Craft and present compelling Points of View (POVs) that underscore the tangible value of Agentforce across both technical and business partners.
- Collaborate across cross-functional teams to show up as “One Salesforce” and ensure a seamless client experience throughout the entire sales process.

**What you should have**:

- 5+ years of experience in mid-market and commercial B2B sales within the context of highly technical sales.
- Deep understanding of AI and machine learning concepts, understanding of the agent platform, how to configure and set up agents, hook them into existing flows, automation, api connection, etc.
- Experience with AI-driven customer engagement solutions and the Salesforce platform (i.e. Sales, Services, Marketing, Data Cloud).
- Sophisticated intuition for business and able to conduct technical in-depth discovery mapping aligning clients needs to Salesforce's platform and Agentforce capabilities.
- Strong technical selling skills including the ability to explain AI models ad solutions to non-technical clients and how AI capabilities and solutions can translate to business outcomes.
- A proven track record of consistently surpassing sales targets within a technical sales environment, underscoring your proficiency in intricate sales processes.
- Outstanding communication and negotiation skills honed through your experience.A Bachelor's degree or equivalent experience with extensive background in technology sales.

**Skill-Set/Technologies**:
Salesforce platform (Sales, Service, Marketing Clouds), technical sales, negotiation techniques, Cloud Data Warehouse technologies, Cloud infrastructure, Predictive and prescriptive modeling techniques, Business Intelligence (Tableau). Salesforce Data Cloud.

**Characteristics**:

- This role requires an outstanding blend of technical depth, sales competence, and can articulate complex AI-driven solutions to a mix of customers.
- Results motivated: you show your ability to exceed sales goals.
- Business-focused outlook: Skillfully translates technical solutions into palpable business value.
- A talent for relationship-building: Establishes enduring client connections, rooted in your extensive sales expertise.
- A curiosity about problem-solving: Devises innovative solutions to address sophisticated client challenges, using your extensive technology sales experience.
- Technical Skills: Ability to understand sophisticated technical solutions and clearly articulate business value to businesses an