Key Account Manager

2 weeks ago

Mississauga, Canada Belvika Trade & Packaging Full time

**Belvika Trade & Packaging Ltd. **is a leading one-stop contract packaging company, specializing in precision packing of dry foods, chocolate and confectionary products from multiple facilities totaling more than 500,000 ft2. A 30-year-old and 100% owned Canadian Company, Belvika has grown to be one of the largest co-packers of chocolate, confectionary and snack products in Canada. Belvika uses its extensive experience in managing both manual processes and automated equipment to handle primary and secondary packaging of products for some of the world’s best known confectionary brands.
- Develop trust relationships with a portfolio of Key Accounts in Grocery/Mass
- Acquire a thorough understanding of key customer needs and requirements
- Expand the relationships with existing customers by continuously proposing solutions that meet their objectives
- Ensure the correct products and services are delivered to customers in a timely manner
- Serve as the link of communication between key customers and internal teams
- Resolve any issues and problems faced by customers and deal with complaints to maintain trust
- Play an integral part in generating new sales that will turn into long-lasting relationships
- Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics

**Education/Work experience requirements**:

- Proven experience as a Key Account Manager, LCL and Walmart Experience Preferred
- Experience in sales in CPG to grocery and mass retailers in Canada.

**Key technical & **behavioural** competencies**:

- Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels
- Excellent organizational skills
- Ability in problem-solving and negotiation
- Retail Link and LCL Data an asset
- Advanced Excel skills required

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