Leave Programs Coordinator

**Be the Spark that ignites the potential in people** At our YMCA, we believe in the power of people. Every day, our dedicated employees and volunteers bring energy, positivity, and inclusivity to everything they do. They are the spark that ignites potential in others—helping individuals grow, thrive, and truly belong.

When people feel connected and supported, communities become stronger, more resilient, and full of life. That’s the impact of people-powered change. Together, we create welcoming spaces where everyone is valued, differences are celebrated, and possibilities are endless. Be the spark. Shine bright. Help others shine too.

**About the Role**:
The YMCA of Northern Alberta is currently seeking a **Leave Programs Coordinator** who will be responsible for facilitating all aspects of employee paid and unpaid leaves, including medical, parental, personal, and other statutory or organizational leave types. This role serves as the primary liaison between employees, management, and third-party adjudicators such as Sun Life. The Leave Programs Coordinator ensures accurate documentation, legal compliance, and respectful, timely communication to support a smooth and positive leave experience for all parties.

**Responsibilities**:

- Administer and track all types of employee paid and unpaid leaves (e.g., sick leave, short/long-term disability, parental, personal).
- Act as the main facilitator between employees and external adjudicators (e.g., Sun Life) to ensure timely submissions, updates, and decisions.
- Provide guidance to staff and leadership on leave entitlements, processes, required documentation, and timelines.
- Review documentation for completeness and compliance with internal policies and applicable legislation.
- Responsible for communicating approvals, denials, return to work and other important information to employees, payroll, managers and Human Resources Business Partners.
- Facilitate benefits coverage options and be the point of contact regarding benefits while employees are on leave.
- Coordinate communication between payroll, benefits, and external providers to ensure accuracy and continuity of income and benefits.
- Maintain confidential, up-to-date records of all leave transactions and interactions ensuring appropriate employee status is up to date in UKG.
- Monitor and report on leave usage trends, identifying potential issues and areas for improvement.
- Stay current on Alberta Employment Standards and industry best practices related to leave and disability management; communicate and implement necessary changes.
- Support policy development, document leave process and conduct training for supervisors on leave procedures and UKG Leaves Management Module usage.
- Provide support to HR and Payroll on help desk tickets regarding leaves and other HR and Payroll related matters, as required.

**Qualifications**:

- Diploma or degree in Human Resources, Business Administration, or related field.
- Leave management experience, preferably in a multi-site, geographically broad, setting.
- Strong working knowledge of Alberta Employment Standards and disability leave legislation.
- Experience working with third-party adjudicators (e.g., Sun Life) is highly preferred.
- Exceptional organizational, interpersonal, and problem-solving skills.
- Proficient in Microsoft Office and HRIS platforms.
- High level of discretion and professionalism in handling sensitive matters.

**Why work for the YMCA?**

The YMCA of Northern Alberta is a charity that ignites the potential in people, helping them grow, lead, and give back to their communities. We are committed to helping our employees and volunteers reach their full potential and are recognized as a great place to work and volunteer. We offer meaningful opportunities to make a difference in the lives of individuals and the health of our communities.

Joining the Y means contributing to over 100 years of providing opportunities for people to shine Our Y serves tens of thousands of people each year through programs and services like health and fitness, licensed child care, day camps, mental health, employment and immigrant services, education and training, and services for youth, families and seniors.

**Our Commitment to Equity, Diversity, and Inclusion**:Inclusion has power, and we take strides to create a diverse, inclusive workplace where everyone can belong. Diverse teams unleash new ideas, and employees thrive in a culture that recognizes and appreciates the unique perspectives and backgrounds of others. Through our differences in how we think and act we can form innovative and effective teams and deliver organizational success.

If we can make the recruitment process more accessible for you, please let us know when we reach out about an opportunity so we can work with you to accommodate your needs.

In keeping with our commitment to safety and child protection, job offers are contingent on the successful completion of a Police Records Check.