Lead IT Scrum Master

**Come Work with Us**

At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.

Whether you’re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that matters in the world, in an environment built on teamwork, service, responsibility, diversity, and integrity.

**Job Title**

Lead IT Scrum Master

WHAT IS THE OPPORTUNITY

As a Lead Scrum Master, you will enable several multi-disciplinary agile teams at RBC’s Site Reliability Engineering Center for Enablement to run a highly agile development process that seamlessly aligns with business and technical needs. The Scrum Master is a key role within a highly technical engineering/delivery team as it removes any impediments that obstruct a team's pursuit of its sprint goals and ultimately deliver a product that generates business benefits for one or several RBC lines of business. This role will work very closely not only with engineers and developers, but a highly motivated Product Owner/Manager focused on value driven delivery.

WHAT WILL YOU DO
- Monitoring and improving the scrum process and project progress; helping solve impediments in the development process.
- Fostering self-organization and collaborative scrum team; sheltering the team from outside distractions to keep focus mainly on the agreed sprint goals.
- Ensuring scrum principles and approaches are understood correctly by the development team and stakeholders; maximizing the performance of the team.
- Technical acumen is highly preferred given the highly technical nature of the engineering team
- Initiative delivery: _
- Facilitating medium-to-high complexity Agile initiatives from initiation through release, providing oversight to ensure alignment with RBC Agile/Scrum practices, including but not limited to, project kick-off, sprint, release and deployment planning
- Accountable alongside the scrum team for the achievement of release objectives and results that meet LOB stakeholders’ needs and expectations
- Manage risks to delivery
- Tracking and reporting for the Team
- Navigating and identifying shared IT services required by the team in the delivery of its objectives
- Team activity facilitation (small to medium teams): _
- Facilitate discussion leading to collective decision-making, goal setting and conflict resolution within the team
- Remove impediments to delivery success through the proactive management of external dependencies, medium-to-high complexity team problem-solving and the development of new solutions or approaches to ongoing challenges; has the authority to execute against new approaches and escalate issues through business and/or IT channels where necessary
- Accountable for creating and maintaining the appropriate vehicles for open communication within the scrum team (e.g. tracker boards) to create a trusting and safe team environment
- Continuously seek to improve team performance by promoting joint accountability for results and solving productivity issues
- Facilitating and engaging in business analysis, user experience and technical conversations across platforms and multiple levels of influence

WHAT DO YOU NEED TO SUCCEED?

**Must have**:

- 4+ years of experience as a Scrum Master or Kanban Service Delivery Manager
- where Scrum or Kanban principles, practices and theory were diligently applied
- 5+ years of experience in software development and/or project management and/ or business (system) analysis or other relevant professional experience
- 4+ years of working on medium-to-high complexity initiatives
- Undergraduate Degree or equivalent experience
- Certified Scrum Master / Agile Practitioner

**Nice-to-have**
- Experience working in a startup or tech focused company.
- Product Ownership certification

WHAT’S IN IT FOR YOU

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- A world-class training program in financial services
- Flexible work/life balance options
- Opportunities to do challenging work
- RBC is committed to supporting flexible work arrangements when and where available. Details to be discussed with Hiring Manager._

**Job Summary**

**Address**:
TORONTO, Ontario, Canada

**City**:
CAN-ON-TORONTO

**Country**:
Canada

**Work hours/we