Ecommerce CRM Coordinator
5 days ago
Universal Music Canada is Canada’s leading music company, engaged in recorded music, music publishing, merchandising, and audiovisual content. Home to the most comprehensive catalogue of recordings and songs across every musical genre, UMC is committed to artistry, innovation and entrepreneurship in broadening opportunities for our artists on both the domestic and world stages as well as creating new experiences for fans.
Universal Music Canada is part of Universal Music Group, the world leader in music-based entertainment.
We are searching for creative, innovative and passionate people to join our team. If you love music and got excited just thinking about joining this amazing organization, we would love to meet you
eCommerce CRM Coordinator - 12 Month Contract
- The UMC team works four days a week from our creative campus located in Liberty Village, Toronto and one day to work virtually._
How you’ll CREATE:
CRM Campaign Management:- Coordinate promotional campaigns for product launches in collaboration with internal teams.
Segmentation & Personalization:
- Use customer data platforms (CDP) to build and automate audience segments.Performance Analysis:
- Monitor and analyze CRM campaign performance, including open rates, conversions, and revenue impact.- Provide actionable insights to improve campaign effectiveness and segmentation strategies.
Content & Web Support:- Collaborate on website content updates and optimize product descriptions for improved discoverability.
If this sounds like you, we’d love to hear from you:
- You have 2-3 years of CRM marketing experience including segmentation, and performance analysis.- You have experience working with customer data platforms for audience targeting.- You have a proactive approach to learning and problem-solving.- You have strong organizational skills and attention to detail, with a creative mindset.- You’ve got strong written and verbal communication skills- Bachelor’s Degree/Diploma/Certificate in Digital Marketing or equivalent work experience.
Job Category:
Marketing, Streaming & Digital Media
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