Accounts Receivable/collections Clerk

7 days ago


Gloucester, Canada W.O. STINSON & SON LTD. Full time

**Overview**

**Why Join Our Team**

  • Competitive Salary
  • Medical and Dental Benefits
  • RRSP match
  • Free On-site Parking

**Primary Job Duties and Responsibilities**

  • Collection phone calls for Residential and Commercial accounts
  • Monitor customer account details for non-payments, delayed payments and other irregularities
  • Handle customer inquiries regarding billing issues and payment discrepancies
  • Process accounts receivable transactions promptly and accurately
  • Review AR aging to ensure compliance
  • Process credit card payments
  • Investigate and resolve customer queries
  • Collaborate with the accounting team on month-end closing procedures
  • Back-up reception as needed
  • Assist in other duties as needed

**Qualifications**

  • Be able to maintain regular and consistent attendance and punctuality
  • Be available Monday to Friday
  • Strong knowledge of accounts receivable
  • Fluent in English -required
  • Fluent in French -preferred
  • Excellent customer service skills with professional phone etiquette
  • Proficient in Microsoft Excel
  • Minimum 1-year Accounts Receivable experience
  • Strong diplomatic, negotiation, and conflict resolution skills to handle late payments and delinquent accounts
  • Be able to multi-task, have good organizational skills and be able to work in a team environment

We offer long-term employment opportunities and training. W. O. Stinson & Son Ltd. is an equal opportunity employer and welcomes all qualified applicants to apply. If contacted for an interview, please inform us if accommodation is required.

**Job Types**: Full-time, Permanent

**Benefits**

  • Dental care
  • Employee assistance program
  • Extended health care
  • On-site parking
  • RRSP match

Schedule

  • Monday to Friday
  • No weekends

**Experience**

  • Accounts receivable: 1 year (required)

**Language**

  • French (preferred)
  • English (required)

Work Location: In person



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