Manager, Accounts Receivable

First Capital [TSX: FCR.UN] owns, manages and develops grocery-anchored open-air centres in neighbourhoods with the strongest demographics in Canada. As one of Canada’s top employers, we foster a vibrant culture that ensures equal opportunity and well-being for all employees in a dynamic workplace. We are proud to provide rewarding opportunities to build meaningful careers in a fun and high-performing environment.

**THE ROLE**:
As Manager, Accounts Receivable (AR), you will report to the National Director, Tenant Accounts and be a key member of our National Operations team, primarily supporting our Eastern Canada Portfolio. You will provide critical oversight, guidance and support on AR processes and procedures.

**WHAT YOU WILL DO**:

- Oversee administration of tenant delinquency, including the issuance of all associated collection notices.
- Manage the collection of gross sales.
- Administer and approve statements of accounts with interest and penalty calculations prepared by the on-site Property Operations Team.
- Prepare and submit weekly demand default reporting.
- Set up, audit, and adjust electronic fund transfers on new or existing tenancies and new or existing tenant accounts on pre-authorized debit.
- Prepare monthly progress reporting for new pre-authorized debit and electronic fund transfer subscribers while maintaining restricted tenant files associated with both payment programs.
- Collaborate closely with Cash Application, Corporate Finance and Property Operations Teams to manage electronic payment program.
- Oversee deposit summary and manual invoice process relating to the trade accounts receivable.
- Assist Property Operations Teams in complex tenant account reconciliations
- Review and approve accounting related to repayment arrangements, debt amortization schedules and lease-specific interest provisions. This will include preparing rent relief accounting as may be required in tenant work-out scenarios.
- Oversee tenant accounts receivable commentary and the maintenance of AFDA provisions and commentary.
- Prepare and submit write-offs and take into income submissions.
- Follow up on and resolve “unapplied cash” relating to the submission of zero deposit requests, allocation of FMR/LMR, pre-paid rent or security deposits.
- Prepare and distribute minutes from participation in monthly AR reviews.
- Participate in special projects and take on other duties as assigned.

**WHAT YOU BRING**:

- Five (5) years plus of related Accounts Receivables (AR) experience, preferably within a commercial real estate organization.
- Strong ability to read and interpret commercial leases.

**WHAT YOU NEED TO BE SUCCESSFUL**:

- Fully bilingual in French and English.
- Experience working with accounting systems (e.g., JDE or Yardi). Extensive experience working with Microsoft Office Suite, including advanced Excel skills.
- Detail-oriented with strong analytical skills and numerical aptitude.
- Ability to work independently in a dynamic environment, dealing with competing priorities and deadlines through organizational and time management skills.
- Well-developed communication skills to effectively communicate across all levels within the organization.
- Strong service orientation with the ability to work collaboratively and build partnerships.

**WHAT WE OFFER**:
We invest in People. Along with our competitive compensation packages—we’re always thinking of new ways for our people to share in the company’s success. We are very proud to offer the following to our employees:

- Flexible Hours
- Remote workdays
- Company-matched savings plans
- Annual Wellness Subsidy
- Tuition & Development Program
- Employee Referral Program
- Rewards and Recognition Programs
- Paid time off during December holiday season
- Parental leave benefitsFirst Capital possède, exploite et construit des centres commerciaux à ciel ouvert rattachés à des épiceries, dans des quartiers caractérisés par les meilleures caractéristiques démographiques du Canada. Figurant parmi les meilleurs employeurs du Canada, nous favorisons une culture dynamique garantissant l’égalité des chances et le bien-être de tous les employés dans un lieu de travail dynamique. Nous sommes fiers d'offrir des possibilités de carrière enrichissantes dans un environnement agréable et performant.

**LE POSTE**:
En tant que gestionnaire des comptes clients, vous rendez compte au directeur national des comptes des locataires, et vous serez un membre clé de notre équipe nationale des opérations, responsable principalement du portefeuille de l’Est du Canada. Vous fournirez une supervision, une orientation et un soutien essentiels en ce qui concerne les processus et les procédures relatifs aux comptes clients.

**CE QUE VOUS FEREZ**:

- Supervision de l’administration des impayés de loyer, notamment l’émission de tous les avis de recouvrement associés.
- Gestion du recouvrement des ventes brutes.
- Administration et approbation d