Switchboard Operator

4 days ago

Winnipeg, Canada Winnipeg Clinic Full time

**Switchboard Operator (Full-time)**

**Hours: Monday
- Friday 8:00am-4:30pm/ 8:30am-5:00pm**

**Position Summary**:
Within a multi-disciplinary team, the Switchboard Operator engages in the Clinic’s communication system to provide telephone, switchboard, intercom, two-way radio, and public address service

**Qualifications and Skills**:
Ability to communicate effectively with the general public and other members of the Winnipeg Clinic

A combination of experience and other education will be considered

Demonstrated ability to work with mínimal supervision

Excellent organizational, communication and interpersonal skills

**Primary Responsibilities include, but not limited to**:
Answer incoming calls, greeting callers, providing information, transferring calls, and/or taking messages as necessary

Route emergency calls appropriately

Relay and route written and verbal messages

Place telephone calls, or arrange conference calls as instructed

Perform clerical duties, such as typing, proof reading, sorting faxes, or mail

Monitor alarm systems in order to ensure that secure conditions are maintained

Contact security staff members when necessary, using two-way radio

Record messages, suggesting rewording for clarity and conciseness

Other duties as assigned

**Assets**:
Experience using specialty specific Medical Terminology

Experience in a high-volume telephone environment

Customer Service Experience is an asset

Pay: $15.76-$18.55 per hour

**Benefits**:

- Company pension
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Paid time off

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- Monday to Friday
- No weekends

**Language**:

- English (required)

Work Location: In person

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