Manager Business Continuity

**_Are you looking for a supportive, collaborative workplace with great teams and inspiring leaders? You’ve come to the right place. We’re looking for ambitious people who share our values and want to make every day better for people around the world. If this sounds like you, and the career below sounds exciting, we’d like to hear from you. _**

**Working Arrangement**

Hybrid

**Required Skills**:

- Lead, shape and deliver a practical and effective Business Continuity/Disaster Recovery program.
- Support processes such as the business impact analysis, recovery time and point objectives, single point of failure and critical path mapping reviews, and coordinate the testing of continuity strategies.
- Provide program oversight to ensure our partners in the Business and in IT are following standard processes and remain aligned with Global Standards.
- Work with business areas to ensure recovery strategies and workarounds are detailed in case of business interruption.
- Work with vendors and internal partners to provide alternate strategies for business processes.
- Develop, schedule and conduct BC/DR exercises in accordance with segment goals and Global standards.
- Mature our programs against global risk standards and controls alongside IT and BU partners.
- Move key elements of our program to higher levels of maturity through continuous improvement of processes
- Provide advice, assistance and support to BU’s, IT and other project teams
- Embrace and deploy innovative solutions to manage the information risk associated with new technology and new processes.
- Manage automated notification tool (MIR3) to ensure data.
- Help ensure plans are valid and viable through regular testing and evidence is maintained to provide assurance of resilience for business continuity risk.
- Assist the business in tracking and reporting on open action items related to lessons learned identified through testing, external events, and Internal Audit/external review findings; ensure adequacy of evidence to support closure of findings.
- Help leads the analysis of refreshing enterprise BCM key risk indicators and work with Global BCM for approval.

**Job Requirements**:

- proven experience (7 years +) in one or more of the following fields: Disaster Recovery, Business Continuity, Information Technology/Systems, Project Management, Information Risk Management, ideally with some of that time spent in a large, complex organization.
- University Degree preferred, but not required
- Financial Services industry experience preferred.
- Professional certification in BCM - ABCP, CBCP, MBCI or MBCP a plus, or working towards obtaining certification.
- Strong computing skills (MS Office) and some familiarity with BCM Planning tools and/or relational databases - e.g., Fusion Risk Management
- Broad understanding of system technologies and Business Continuity/Disaster Recovery tools and techniques.
- Excellent communication skills (verbal and written) including ability to develop and deliver effective user education sessions and a willingness to present to all organizational levels.
- Achievement oriented with proven ability to work independently and as part of a team, managing multiple priorities within tight deadlines.
- Proven ability to build relationship, engage and influence others.

**What can we offer you?**
- A competitive salary and benefits packages.
- A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
- A focus on growing your career path with us.
- Flexible work policies and strong work-life balance.
- Professional development and leadership opportunities.

**Our commitment to you**:

- **Values-first culture**
We lead with our Values every day and bring them to life together.
- **Boundless opportunity**
We create opportunities to learn and grow at every stage of your career.
- **Continuous innovation**
We invite you to help redefine the future of financial services.
- **Delivering the promise of Diversity, Equity and Inclusion**
We foster an inclusive workplace where everyone thrives.
- **Championing Corporate Citizenship**
We build a business that benefits all stakeholders and has a positive social and environmental impact.

**About John Hancock and Manulife**

**Manulife is an Equal Opportunity Employer