Business Continuity Management

Job Description

What is the opportunity?

Are you passionate about being part of an emerging, complex, and dynamic domain? Are you someone who thrives in a spirited team environment, questions the status quo and is naturally driven to seek opportunities for efficiencies? If so, then we would love to hear from you.

In this role, you will provide advice and support the delivery of the First Line of Defense Business Continuity Management (BCM) responsibilities, within the RBC BCM Standards and Lifecycle, for the RBC Wealth Management (WM) Segment. You are ensuring RBC WM meet the maximum level of preparedness, responds effectively to business disruption events, and aligns to RBC BCM Standards.

What will you do?

• Executes day to day activities of RBC WM BCM in North America and other locations, as required.
• Creating test cases, and executing the same, for business recovery, crisis management, emergency management, contingency planning, operational resilience, and disaster-preparedness planning. Providing support and expertise during live events.
• Advise and recommend on continuity strategies in the identification of risks, the determination of risk tolerances, and the selection of appropriate recovery strategies.
• Identify gaps in application capabilities requirements working with the business and IT to resolve the gap through acceptance, workarounds, or an enhancement project.
• Ensures all Business Continuity Plans (BCP) conform with Enterprise BCM standards and provide analysis and insights on platform specific KRI's to support management reporting and investigate and resolve deficiencies.
• Partner with Enterprise BCM Core team, Regional and Business Line Executive to create, coordinate and maintain a multi-discipline Incident Management Team to provide a resilient response to incidents.
• Track outstanding audit items or regulatory findings relative to the respective business lines, as they relate to BCM, assuring established timelines are met.
• Cascade information on behalf of Business Regional, or cross-segment Locational, Incident Management Team to RBC WM IMT stakeholders and maintain a working relationship / liaison with other Crisis Management Teams.
• Support business change initiatives as it relates to BCM, including completion of associated BIA, BCP, and required recovery testing.
• Support Client engagement for Request for Information (RFI), Due Diligence, written and face to face presentation; and support key strategic Enterprise projects.
• Other projects and initiatives, as assigned.

What do you need to succeed?

Must Have

• College or University degree in Business Administration, Technology, or BCM and Emergency Management
• 3-5 years of combined knowledge, skill, and background in any of operational risk, supplier/vendor management, risk practices, business continuity
• Knowledge of Enterprise Business Continuity Management Standards and Policy
• The ability to collaborate and work effectively in teams, with internal departments or suppliers, building partnerships with stakeholders.
• Excellent written and verbal communication skills coupled with the ability to engage effectively across all levels of the organization.
• The ability to effectively manage a variable workload and prioritize work, multi-task responsibilities, perform under pressure, and meet time-sensitive deadlines.
• Knowledge of Riskonnect (or other BCM tools), and Microsoft Office tools.

Nice to Have

• Knowledge of RBC WM Lines of Business: business products / services, processes / workflows.
• Process documentation, Business Architecture and/or Workshop facilitation experience.

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team

Job Skills

Business Continuity, Business Continuity Management (BCM), Critical Thinking, Decision Making, Disaster Preparedness, Disaster Recovery (DR), Disaster Recovery Testing, Emergency Planning, Incident Management, Resilience Testing, Risk Management, Teamwork

Additional Job Details

Address:

180 WELLINGTON ST W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

Application Deadline:

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

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