Property Manager, Property Management

About Concert Properties

Putting people first is at the heart of the Concert Properties story. We are deeply invested in improving the lives of the people who live and work in our communities, acknowledging that communities are more than just buildings. We focus on quality, consistency, and sustainability, and our business is driven by warm, passionate people who embody a desire to help each of us feel more connected to one another.

Since 1989, our real estate portfolio has grown to an asset value of $9 billion and includes condominiums, rentals, seniors' active aging communities, industrial and commercial properties, and public infrastructure projects across Canada.

**Position Summary**:
Reporting directly to the Director, Property Management, the Property Manager is an individual seeking to manage a portfolio comprised of primarily residential properties. From overseeing the overall performance of the properties and managing Site Teams, the Property Manager is a multi-faceted leader of all operations and financial activities.

**Management Requirements**:

- Manage, co-ordinate, and supervise the work of site staff including Managers, Residential Services Agents, and Maintenance Technicians, located in our residential properties.
- Recruit, train, and provide ongoing personnel development programs for site teams.
- Ensure compliance of all organizational policies & procedures and governmental regulations.
- Perform and document staff evaluations including, but not limited to, performance reviews, corrective action reviews and termination.
- Review staff timesheets, schedule staff and approve vacation requests/leaves.
- Support and lead the continued development and training of our digital tenant platforms with Operations and site team members.

**What you'll be doing**:

- Routinely conduct property inspections to ensure that all physical aspects of the properties are always fully functional and maintained in an attractive condition consistent with Concert standards.
- Implement, monitor and review preventive maintenance programs for each building.
- Implement, monitor and improve upon all sustainable practices as they relate to energy conservation, recycling, composting and waste reduction.
- Look for opportunities within the portfolio to enhance and contribute to our corporate ESG initiatives and targets.
- Review monthly maintenance and site inspection property reports via our digital platforms to ensure completion and accuracy of generated tasks.
- Review and implement cost control programs.
- Review and monitor site purchasing to ensure that all purchasing guidelines are followed.
- Review monthly operational reports and provide variance and operational analysis and prepare quarterly variance/forecast reports.
- Obtain quotes for major work and negotiate service contracts and renewals.
- Obtain quotes and tender per corporate policy all capital improvement projects.
- Review all purchasing to ensure that it meets purchasing policies and approve for payment through electronic purchasing system.
- Prepare annual capital and operating budgets for all properties.
- Review of operating and CAM statements.
- Liaise with the Asset Manager on Capital Project approvals and other major operational issues.
- Conduct and oversee regular market surveys for all residential properties used in the review and adjustment of market rents to maximize revenue potential for all properties.

**Required Knowledge and Skills**:

- A Minimum of 2 years of Property Management experience in the role of Property Manager.
- BCFSA -Property Management License is required.
- Post-Secondary education with a degree or diploma preferred.
- Knowledge of all governing legislation such as Employment Standards Act, BC; Human Rights Code; Building code, Fire Code and Occupational Health and Safety Act.
- Willing to learn and become knowledge of Commercial Leases Commercial Recovery procedures.
- Knowledge of the Residential Tenancy Act of B. C. is required.
- Knowledge of building systems and building maintenance programs.
- Excellent English oral and written communication skills.
- Strong prioritizing skills and the ability to multi-task and meet deadlines.
- Knowledge of the Microsoft Office Suite of programs with experience with Excel and Word.
- Working knowledge of Yardi is an asset.
- Knowledge of financial reporting and experience in preparation of budgets and review of operating statements.
- Demonstrated and proven leadership and coaching skills.

This is a general description of the tasks and skills required. Additional responsibilities and duties may be required to successfully perform this position.

Join the Concert Team in building a people-first future.

Concert Properties is proud to have been named one of BC’s Top Employer for the third year in a row

We are a proud Canadian company, providing quality employment across the country and working together with the people we serve to realize our vision - building resilien