Insurance Policy Administrator

**POLICY ADMINISTRATOR**

Are you a detail-oriented person who is an effective communicator and problem solver? Are you a self-starter who also enjoys working as part of a team? Do you understand the insurance industry? If you see yourself as part of a thriving organization, have a detail-oriented mindset, and can manage a great deal of information at once, Armour Insurance is looking for you to join our team

**WHY JOIN THE ARMOUR TEAM?**

As a growing, privately owned Alberta insurance brokerage, Armour Insurance Group Ltd. is seeking individuals who are driven by growth and success. For over 25 years we've been a company that values our employees and puts our culture first. At Armour, we're more than just an insurance brokerage. We're a workplace that values your contributions and fosters a culture where your ideas matter. Here's what sets us apart:

- Great culture where you love your job.
- A workplace where your ideas and thoughts are valued.
- Strong core values that are embodied throughout everything that Armour does.
- A transparent workplace - you know the goals, where we stand, and how you contribute.
- A collaborative and inclusive work environment.
- Employer support of educational goals.
- Healthy workplace: fitness subscription reimbursements, fitness challenges, healthy snacks, and more.
- Robust benefits program.
- RRSP contribution matching.
- Flexible paid time off.
- Regular staff events and lunches.
- Armour received the prestigious Top Employer award from Insurance Business Canada.
- Armour received the award for the Best Employee Rewards Program in Canada from The Canadian HR Reporter.

**JOB DESCRIPTION**

As a policy administrator, you will be responsible for reviewing our client insurance policies, ensuring they are accurate, complete, billed properly, and reflect what the client has requested. You will interact with our brokers, as required, should there be any necessary adjustments.

**PRIMARY JOB DUTIES**
- Gathering, verifying, processing, and analyzing data related to policy documents as well as Company and Broker information.
- Establishing entry priorities.
- Preparing source data for computer entry by compiling and sorting information.
- Updating existing data and verifying that data by comparing to source documents.
- Maintaining database by entering new and updated customer and account information.
- Processing customer and account source documents by reviewing data for deficiencies.
- Resolving deficiencies by using standard procedures.
- Maintaining data entry requirements by following data program techniques and procedures.
- Verifying entered customer and account data by reviewing, correcting, or deleting data.
- Maintaining operations by following policies and procedures and reporting needed changes.

**QUALIFICATIONS**
- Previous Insurance experience is preferred.
- In the process of, or willingness to secure an Alberta General Level 1 Insurance License is preferred.
- Experience with Office 365.
- Experience with Applied Epic software would be an asset.

**SKILLS AND ABILITIES**
- Effective communication skills, both written and verbal.
- Problem-solving skills.
- Strong, accurate typing skills.
- Time management skills.
- Computer skills and tech savviness.
- Ability to remain flexible and adapt to changing priorities.
- Ability to self-motivate.
- Ability to be detail-oriented and maintain a high level of accuracy.
- Ability to work independently and in a team environment.

**Job Types**: Full-time, Permanent

**Salary**: $40,000.00-$45,000.00 per year

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Tuition reimbursement
- Vision care
- Wellness program

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- Monday to Friday

Work Location: Hybrid remote in Edmonton, AB T6E 5X6