Foh Supervisor

This position offers a mix of serving and supervising shifts. Serving experience mandatory. Knowledge of local craft beer an asset.

On serving shifts, successful applicants will be responsible for serving a large section; paying close attention to steps of service and the needs of guests; maintaining a thorough knowledge of food and drink menus, including daily features; thoroughly completing cleaning duties; working as a part of a team; contributing to a positive work culture; upholding a high standard of service and hospitality.

Additional responsibilities during Supervising shifts will include:

- Managing FOH Staff while working on the floor as a bartender or host/expo; supporting serving staff and overseeing service; cutting staff as service slows down to maintain labour targets; assisting in floor and bar closing duties
- Using the POS System to create or change menu items and update counts on items
- Changing kegs and updating chalkboard beer menus to reflect any changes in the rotational draft list, taking empty kegs to lock-up at end of shift
- Problem-solving and finding solutions to handle customer complaints and any other issues that may arise
- Completing tasks such as stocking liquor and wine; inputting invoices; placing product orders
- Closing out Daily Sales numbers at end of night by inputting data from reports, recording staff hours, filing paperwork, handling cash; turning off lights, locking doors, and setting alarms at end of night

Applicants must be kind and personable with guests and coworkers; be able to multitask and make decisions on the fly in a fast-paced environment; be dedicated to maintaining a high standard of hospitality and excellent work culture; have a keen attention to detail; have a flexible schedule and weekend availability; be able to work until 1:00 a.m.; be able to stand, walk, and use stairs throughout shift.

**Job Types**: Full-time, Permanent

Pay: $18.00-$20.00 per hour

Additional pay:

- Tips

**Benefits**:

- Dental care
- Discounted or free food
- Extended health care

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Every Weekend
- Holidays
- Monday to Friday
- Night shift
- Weekends as needed

Work Location: In person